Surrey Performance squads - 2014-2022: Assisted and ran county age group performance cricket winter and summer programs from U9s- U14sCounty Age Group - 2014-2019 : Assisted and ran county age groups for Surrey from U9s -U15s

Freelance professional cricket coach who is always looking to develop and grow as an individual to enhance the impact I can make on the players I coach.

Main duties:• Delivering 1:1 or group sessions to a range of clients• Providing an exceptional level of service to all clients whether Cricket or PT clients• Constantly generating new client potentials and selling myself and my services effectively with a proactive approach to securing new business• Managing and maintaining strong client relationships to ensure repeat business• Managing and maintaining strong relationships with all my suppliers• Effective in person and… Show more Main duties:• Delivering 1:1 or group sessions to a range of clients• Providing an exceptional level of service to all clients whether Cricket or PT clients• Constantly generating new client potentials and selling myself and my services effectively with a proactive approach to securing new business• Managing and maintaining strong client relationships to ensure repeat business• Managing and maintaining strong relationships with all my suppliers• Effective in person and online self-promotion to continue growing my client base• Dealing with clients face-to-face, over the phone and via email in a professional but relatable way• Maintaining client records including contact details, personalised plans and progress reports in a confidential manner to ensure all information is handled with discretion and sensitivity• Efficiently organising my work schedule calendar to ensure optimal time for my clients• Tracking all my work to ensure accurate sales, budget and expenditure forecasts• Managing all billing and invoices for the business to always ensure correct cash flow• Great communication skills with all ages, cultures and backgrounds• Willingness to undertake travel where necessary to provide a better service for my clients• Creation of tailor-made programmes and sessions• Managing bookings for equipment, cricket nets and private gym rooms Show less

Main duties:• Providing an exceptional level of service to all clients by building trust through effective communication and impeccable first impressions, which leads to customer loyalty and referrals.• Building rapport and an understanding of the customer’s requirements to guide them towards the best product for them.• Maintaining in-depth product and brand knowledge and continuing to expand on this knowledge through training.• Maximising potential sales through means of… Show more Main duties:• Providing an exceptional level of service to all clients by building trust through effective communication and impeccable first impressions, which leads to customer loyalty and referrals.• Building rapport and an understanding of the customer’s requirements to guide them towards the best product for them.• Maintaining in-depth product and brand knowledge and continuing to expand on this knowledge through training.• Maximising potential sales through means of follow-up calls, telephone enquiries, walk-in prospects and internet enquiries.• Maximising profits by achieving monthly KPI’s for unit sales, profit per unit, finance penetration, and upselling add-on products.• Working closely with my Sales and Transactional managers to ensure that finer details of the sales are considered, such as part exchanges, accessories, and finance agreements.• Assisting all other sales executives at all branches to ensure seamless service to customers.• Assisting in the processing of all documentation relating to the sale of the vehicle including coordinating order, delivery and the handover of the vehicle to ensure this process is completed following departmental procedures.• Adhering to the company’s FCA and data protection obligations by accurately collecting all customer contact and vehicle data, to maximise the quality and content of the customer database.• Effectively managing all sales admin to ensure clear and concise organisation.• Managing and maintaining strong relationships with all departments such as services, reception, parts and workshop.• Great communication skills with all ages, cultures and backgrounds Show less

Delivering 1-1 coaching to club, district and county level players.

Employed to assist in the delivery of cricket within the school from January-JulyJanuary-March: Delivered the Winter programme to U10s,U11s and U12s, also assisted with the U14s,U15s and First XI programme.April-July: I have coached a number of age groups throughout the school (U9s-U15s). This has been a mixture of net practice, fielding sessions, 1-1s and middle practice.

I worked with boys and girls age groups at the club, delivering sessions on Monday and Friday evenings.

As part of the Surrey Chance to Shine scheme I manage and coach the project in my local area involving a number of Schools. Coached in primary and secondary schools with year groups ranging from year 3-8.