Focused on Over the Top Home Renovation. Nothing Ordinary, and absolutely NO Cookie Cutters here!

Leadership | Oversight of Customer Facing Technologies | Restaurant Solutions | Ops RequirementsRepresentation of the roles of Change Leader, Facilitator, & Liaison between USIT, US Operations, US Ops Restaurant Technology (USORT), US Digital, & US Marketing. Creating Technology People Want to Use within McDonald's Technology Realm at a faster, more intensive pace. As McDonald’s aggressively modernizes our restaurants, the Ops Requirements Team ties it all together with Technology Solutions. Historically Crew and Manager facing, our progressive business environment now requires an understanding & Speed-to-Market Incorporation | Implementation of Customer Facing Emerging Technology Solutions. Accountable for Customer & Store Personnel Facing Front-of-House applications including POS | Kiosk | Mobile Products.Prioritization | Sequencing of Business Requirements Development for Future POS Enhancements within McDonald's US Business. Accountable for Store Personnel Facing Back-of-House POS & Back Office applications.Prioritization | Sequencing of Business Requirements Development for Kitchen | Production Based Technology Solution plus, both Legacy Back Office Retirement and eRest Web-Based Back Office Application Enhancements within McDonald's US Business.Prioritization | Sequencing of Business Requirements Development for Emerging Technologies within McDonald's US Business including Kitchen Evolution | Service Evolution | Delivery Fulfillment Channel | Future Web Fulfillment Channel Integration. Responsibilities include delivering on-time, high quality software products for our multiple Test-to-Learn | Field Ready restaurant deployments. Coordination | Planning of User Acceptance Testing for Release Deployment including Pilot and Alpha Test Oversight. Member of McDonald's Customer + Restaurant Technology Board (C+RTB) serving as voting member on our Global Operations Tech Board. Member of McDonald's US Restaurant Technology Board.

Leadership | Oversight of Customer Facing Technologies | Restaurant Solutions | Ops RequirementsRepresentation of the roles of Change Leader, Facilitator, & Liaison between USIT, US Operations, US Ops Restaurant Technology (USORT), US Digital, & US Marketing. Creating Technology People Want to Use within McDonald's Technology Realm at a faster, more intensive pace. As McDonald’s aggressively modernizes our restaurants, the Ops Requirements Team ties it all together with Technology Solutions. Historically Crew and Manager facing, our progressive business environment now requires an understanding & Speed-to-Market Incorporation | Implementation of Customer Facing Emerging Technology Solutions. Accountable for Customer & Store Personnel Facing Front-of-House applications including POS | Kiosk | Mobile Products.Prioritization | Sequencing of Business Requirements Development for Future POS Enhancements within McDonald's US Business. Accountable for Store Personnel Facing Back-of-House POS & Back Office applications.Prioritization | Sequencing of Business Requirements Development for Kitchen | Production Based Technology Solution plus, both Legacy Back Office Retirement and eRest Web-Based Back Office Application Enhancements within McDonald's US Business.Prioritization | Sequencing of Business Requirements Development for Emerging Technologies within McDonald's US Business including Kitchen Evolution | Service Evolution | Delivery Fulfillment Channel | Future Web Fulfillment Channel Integration. Responsibilities include delivering on-time, high quality software products for our multiple Test-to-Learn | Field Ready restaurant deployments. Coordination | Planning of User Acceptance Testing for Release Deployment including Pilot and Alpha Test Oversight. Member of McDonald's Customer + Restaurant Technology Board (C+RTB) serving as voting member on our Global Operations Tech Board. Member of McDonald's US Restaurant Technology Board.

Leadership | Oversight of the POS Requirements Team - Bringing Technology Solutions to Life. Prioritization | Sequencing of Business Requirements Development for Future POS Enhancements within McDonald's US Business. Partnering with USORT - US Operations Restaurant Technology; and with US Operations, Field Partners, and Vendors to deliver on-time, high quality software products for our multiple Test-to-Learn and Field Ready restaurant deployments. Coordination |Planning of User Acceptance Testing for Release Deployment. Alpha Test Oversight. Member of McDonald's Global Operations Tech Board (C+RTB) Working Team.

Leadership | Oversight of the POS Requirements Team - Creating Technology Solutions for Elevated Operational | Business Results. Prioritization | Sequencing of Business Requirements Development for Future POS Enhancements within McDonald's US Business. Partnering with US IT, US Operations, Field Partners, and Vendors to deliver on-time, high quality software products for our multiple Test-to-Learn and Field Ready restaurant deployments. Coordination | Planning of User Acceptance Testing for Release Deployment. Alpha Test Oversight. Member of McDonald's Global Operations Tech Board (GOTB) Working Team.

POS Requirements Manager - Oversight | Prioritization | Sequencing of Business and Technical Requirements for Future POS Enhancements within McDonald's US Business. Partnering with US IT, US Operations on multiple Test to Learn Projects. Coordination | Planning of User Acceptance Testing for Release Deployment. Alpha Test Oversight.

Evolution of prior position to focus on Operations drivers utilizing Technology as an Foundational Element and Operations Enabler on our journey to Running Great Restaurants. Accountabilities included Project Management for Implementation | Execution of all Technology Initiatives within McDonald's Greater Southwest Region (750+) restaurants. Projects include POS Migrations | Cashless Adoption - Implementation Program | New Build Technology Consultation and Set-Up. Position reported to QSC VP and tied directly to Field Service | Operations | Deployment |Marketing | Human Resources | Development | Training within the region via shared initiatives.

Project Management for Implementation | Execution of all Technology Initiatives within McDonald's Greater Southwest Region (700+) restaurants. Projects include POS Migrations, Cashless Program, New Build Technology Consultation and Set-Up. Position reports to Deployment Director and ties directly to Deployment | Field Service | Marketing | Human Resources | Development | Training via shared initiatives.

Project Management | Consultation for various Technology Initiatives within McDonald's USA's Greater Southwest Region restaurants. Coordination | Implementation of High Speed Connectivity Solutions | Cashless Solutions enabling acceptance of Cashless Payments within the Greater Southwest Region restaurants. (700+ restaurants).

Provided Direction | Consultation in the areas of Operations | Training | Coaching | Development for McDonald's Austin | DFW | Wichita Falls Franchisees. Assisted restaurants in Austin, Dallas / Fort Worth, and Wichita Falls with Operations, while maintaining a focus on | Building Sales | Raising Guest Counts | Improving Regional / Operator Income |

Accountable for Operations | Training | Marketing | Human Resources | Profitability at 6 - 9 McDonald's Restaurants in the metro Austin TX area. Served as Senior Supervisor based on pior Franchisee Experience for Austin McOpCo Market. Responsible for Leadership | Guidance | Systems Implementation | for 23 Austin Corporate restaurants at the time.