Michael Hansen Email & Phone Number

Auckland, New Zealand

Project Management of network augmentation and relocation works.Project Management of major Roadworks projects.Specialist support of Chorus's network and services: layer 1,2 & 3 inside plant and outside plant technology, xDSL / FTTx services, technology operations, build, provisioning, and restoration.Manage compliance to Quality and Health and Safety systems.Project Management of telecommunications projects including inside plant networks, access networks, and roadworks (NZTA initiated).Development and implementation of technology standards, and workforce capability and training.Customer and Contractor management for provisioning, restoration, and build activity.

Auckland, New Zealand

Worked with Executive and Senior Leadership teams at Chorus to develop and deliver technical standards, resource plans and field capability for fibre network technology and services, and Next Generation Access (NGA) fibre services.Developed and delivered effective network technology and service capability training at a national framework and detailed programme level. Leading role in the re development of the NZQA telecommunications qualification. Responsible for the delivery of UFB and NGA capability training to over 2,000 contract service technicians and over 200 technical specialists. Led the development of New Zealand and Asia Pacific Fibre to the Home (FTTH) field practices and Next Generation Access (NGA) Fibre technical training programmes. Authored detailed field practices and technical training resources.Developed the vision and led Business Case approval for the Chorus Network Fibre Lab at 99 Khyber Pass Road, Auckland. Acted as Project Manager for the Lab build, and now acts as the operational business owner. Managed a team of implementation specialists who integrate network technology, IS technology, and service capability into the operational and field environment. Capability developed is appropriate to the diverse roles within the technical workforce. Specific outputs include technology domain plans, business analysis, capability plans and methods of procedure, task handbooks, process guides, and written and on-line training resources. People management: setting performance KRA’s with line of sight to business plan, and managing personal development plans. Forecast and manage effective resource coverage for projects across programmes of work. Manage labour recovery targets and operational budgets in line with Chorus financial policies. Ensure adherence to company policies and procedures. Ensure Health and Safety practices are embedded into all of the Team’s activities.

Auckland, New Zealand

Lead a team of Business Technology Managers and Implementation Specialists. The Team was responsible for the development and implementation of telecommunications network technologies. The Team also contributed to activities to achieve the operational separation of information management systems.

Auckland

Lead a team of Implementation Specialists to manage the innovation, development and integration of new technology platforms and Customer Service Solutions. This included providing advice to business owners, and the development of the annual business strategy.

This role involved the integration of telecommunications platforms and Customer services into the Field Services environment and the management of proactive and reactive business change and improvement. This role included a key contribution to the development and management of outcome based field service support contracts. Highlights:• Project management of the replacement of a TDM MSC Network node with a new CDMA node. • Led the response to a catastrophic fire event at a network site. Maintained all Customer Services while providing direct project management of the recovery of the site and network equipment. Managed all resources and compliance aspects of the recovery.

Auckland

Project Engineering and Project Management work involving the design and deployment of switching and transmission network and site power and engineering services infrastructure.

Auckland

Technical design, financial management and project management of enhancements, replacements, and recoveries, on Telecom New Zealand’s digital switching (PSTN), broadband, transmission, radio, and mobile network platforms.

Auckland

Installation and field support of telecommunications switching, transmission, and radio technologies.

Prince2 Practitioner, Project Management, Expiry 18/03/2021

AXELOS PRINCE2 Foundation and Practitioner

Chorus People Leadership Programme (2011 – 2014), People Leadership

Leading & growing people Focus on delivering outcomes Leadership impact and understanding Understanding the bigger picture Working.

Negotiating & Managing Contracts – Nzim 1999

Project Management: Planning & Control, And Project Cost Management – Project Plus 1999

New Zealand Certificate In Engineering, Electronics And Computing Technology, Graduated In 1996

Activities and Societies: New Zealand Red Cross Emergency Relief Team New Zealand Certificate in Engineering - Electronics and Computing.

Telephone Technicians Certificate & Supplementary Telephone Technicians Certificate (1987), Telecommunications Technology/Technician, Nzqa Level 3

Education record

Risk Assessment, Incident Control And Management (Icam) And Accident Investigation

Confined Space Access - Nzqa Unit Standards 17599, 18426 And 25510

Level 1 Traffic Controller