Michael Hanson A.Cifiag Email and Phone Number

1. Managing and anticipating client requirements with a focus towards managing the existing base as well as increase cross product holding per client.2. Building, understanding and sustaining relationships with the client’s circle of influence.3. Consistent and frequent communication with client, providing complete, concise portfolio valuations and guidance.4. Serving as problem - solver for the client, helping them identify investment criteria, recognise and handle concerns that arise as consultation moves closer to decision.5. Providing on - going portfolio supervision, with a continuous focus towards helping the client adapt to changes in personal circumstances and the financial environment.6. Retaining existing high value clients by growth of wallets with the bank through relationship management activities.

1. Work involved generating, retrieval and accurate reporting of patient (’s) information.2. Was responsible for maintenance of integrity and security of patient’s information.

1. Helped to manage and process insurance claims from patients’ insurance companies.2. Helped to provide cost and risk management.3. Coordinated claims operations with other divisions, including human resources, finance and material inputs to streamline workflow. 4. Kept meticulous records of claims and followed-up on lapsed cases.

1. Coordinated marketing and promotional activities to meet customer[s] needs. 2. Forecasted fluctuations and directs selling activities which helped to maximize revenues.3. Reported on sales and business trends within assigned sales territories or market segments.4. Helped in market intelligence or collection of information on services and activities of competitors.5. Contributed to customer relations issues by finding out the needs of customer(s) and giving immediate solutions to them. 6. Secured and managed contracts for Leion Engineering from Delta Agro Ltd, Tropical Cables and Conductors Ltd, Western Rods, Aluworks Ltd, Crown Cans Ltd, among others. 7. Ensured that industrial implementation and performance plans were in line with the strategic and marketing plans of the company.

1. Was responsible for the collection, assembling and compilation of data on aspects of the agricultural sector as directed.2. Participated in the following:A. Marketing and policy analysis.B. Preparation of annual budget and work programmes.C. Helped to design questionnaires for data collection.D. Reports preparation.E. Project appraisal.

1. Reviewed and updated previous year’s community profile of Chapuri in the Jirapa district of the Upper West Region of Ghana.2. Wrote a proposal on the development needs or issues of the community.3. Prepared a budget on proposed interventions of the developmental issues of the community.

1. Generated data for further research into the developmental issues of the Chapuri community in the Upper Western region of Ghana.2. Applied the methods, skills and experiences acquired to collect, analyze data and authored a Comprehensive Community Profile.3. Provided useful services to Ghanaian rural communities through the exchange of knowledge and its application to address the felt needs and aspirations of involved communities.

1. Responsible for ensuring that accurate minutes were taken at meetings.2. Communicated management decisions to staff and ensured its implementation.3. Responsible for maintaining accurate records and ensuring its easy access.4. Exercised responsible financial stewardship and maintained high ethical standards and accountability within the confines of the law. 5. Involved with the coordination and implementation of office procedures and supervised junior staffs in certain projects.6. Developed a comprehensive marketing plan that ensured the financial viability of the company.7. Supervised, managed, and evaluated staff delivery services.

1. Planned and prepared lessons for students, ensuring that they challenged the students.2. Monitored and evaluated students’ performance.

1. Assisted father, Dr. S.W. Hanson, on his farm in the following areas: A. Farm administration - including production, documentation of farm yields, farm operations, financial record keeping, raising of animals and crops, B. Monitoring of farm machinery operations, among others. All these activities were performed under the direct supervision of father.