Michael Hanson

Michael Hanson Email and Phone Number

Senior Director @ Verizon | MBA, M.Sc. Finance, Applied Economics, Process Improvement @ Verizon
Michael Hanson's Location
Atlanta Metropolitan Area, United States, United States
Michael Hanson's Contact Details

Michael Hanson work email

Michael Hanson personal email

About Michael Hanson

I am a Senior Director of Business Transformation, AI & Data at Verizon, where I lead a team responsible for supporting advanced analytics and modeling applied to network operations for a global communications service provider. I have an M.B.A. and an M.Sc. in Corporate Finance from Boston College, and over 15 years of experience in the telecommunications industry, spanning legacy and fiber network operations, data analysis, expense reduction, product development, and capital management.My core competencies include process improvement, advanced analytics, technology product development, and business strategy. I am passionate about creating the networks that move the world forward, and leveraging AI and data to drive innovation and efficiency in the telecom sector. I have a proven track record of delivering solutions that increase productivity, profitability, and customer satisfaction, as well as making strategic recommendations for multi-billion dollar network investment business cases. I am a solutions-oriented problem solver, a collaborative leader, and a lifelong learner.

Michael Hanson's Current Company Details
Verizon

Verizon

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Senior Director @ Verizon | MBA, M.Sc. Finance, Applied Economics, Process Improvement
Michael Hanson Work Experience Details
  • Verizon
    Senior Director, Business Transformation - Ai Integration
    Verizon Jan 2024 - Present
    Basking Ridge, Nj, Us
  • Verizon
    Director - Business Transformation, Ai&D
    Verizon Jul 2021 - Jan 2024
    Basking Ridge, Nj, Us
  • Verizon
    Senior Manager, New Products & Innovation - National Operations Staff
    Verizon Jun 2018 - Jul 2021
    Basking Ridge, Nj, Us
    Lead a team of engineers and managers responsible for field introduction and support of broadband products and services. Further responsibility for evaluating emerging technology and developing creative and innovative processes that improve efficiency, reduce expense, and grow revenue.
  • Verizon
    Principal Member Of Technical Staff - Network Capital Analysis & Strategic Transformation
    Verizon Jul 2017 - Jun 2018
    Basking Ridge, Nj, Us
    Worked in a space that bridges the gap between big data analysis, predictive modeling, strategy, and finance. Tasked with Analyzing the network demand and capital requirements within Verizon, modeling potential future-states and resource requirements for potential business cases, and making strategic recommendations on where to invest future capital dollars for multi-billion dollar network investment business cases including business cases relating to transport network improvements, 5G wireless, Intelligent Edge Networking, optical distribution planning, ultra-long haul transport improvements, and more.
  • Verizon
    Principal Engineer - New Product Development
    Verizon Feb 2016 - Jul 2017
    Basking Ridge, Nj, Us
    New product and technical product requirements development for Verizon's consumer and enterprise facing video and broadband offerings. Created product overviews, technical details and requirements, white papers, user stories, business plans, pricing guidelines, resource requirements, and more, to aid in advancement of Verizon's video and broadband products.
  • Verizon
    Principal Engineer - Iot / Smart Cities
    Verizon Dec 2015 - Feb 2016
    Basking Ridge, Nj, Us
    Worked on a team tasked with creating compelling use cases and proof of concepts showing consumers, enterprises, and municipalities, the potential future of IoT and smart cities. Worked with internal and external stakeholders to refine user requirements and create the most desirable and effective IoT and smart cities products possible.
  • Verizon
    Operations Manager
    Verizon Mar 2008 - Dec 2015
    Basking Ridge, Nj, Us
    Installation & Maintenance; Successfully manage 30 FiOS installation and maintenance technicians working in municipalities across MA with an annual operating budget well over $1M dollars.- Plan daily work and set high expectations for direct reports to improve productivity and compliance issues.- Improved FiOS software installation compliance in Plymouth from 50% in June 2010 (when I took over) to greater than 85% in September - December 2010- Work closely with other departments to resolve customer issues when necessary.- Act as customer facing agent of Verizon to resolve issues and promote Verizon throughout my area. .
  • Verizon
    Operations Intern
    Verizon Jun 2005 - Mar 2008
    Basking Ridge, Nj, Us

Michael Hanson Skills

Telecommunications Management Leadership Vendor Management Team Leadership Customer Satisfaction Cross Functional Team Leadership Troubleshooting Project Planning Presentation Development Process Improvement Call Centers Customer Service Team Building Project Management Operations Management Program Management Training Strategy Blogging Computer Literate Budgets Customer Experience Business Analysis Business Strategy Crm Product Management Public Speaking Analysis

Michael Hanson Education Details

  • Boston College Carroll School Of Management
    Boston College Carroll School Of Management
    Finance And Financial Management Services
  • University Of Massachusetts Dartmouth
    University Of Massachusetts Dartmouth
    Human Resources Management

Frequently Asked Questions about Michael Hanson

What company does Michael Hanson work for?

Michael Hanson works for Verizon

What is Michael Hanson's role at the current company?

Michael Hanson's current role is Senior Director @ Verizon | MBA, M.Sc. Finance, Applied Economics, Process Improvement.

What is Michael Hanson's email address?

Michael Hanson's email address is ha****@****ail.com

What schools did Michael Hanson attend?

Michael Hanson attended Boston College Carroll School Of Management, University Of Massachusetts Dartmouth.

What skills is Michael Hanson known for?

Michael Hanson has skills like Telecommunications, Management, Leadership, Vendor Management, Team Leadership, Customer Satisfaction, Cross Functional Team Leadership, Troubleshooting, Project Planning, Presentation Development, Process Improvement, Call Centers.

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