Michael Harber Email & Phone Number

Tampa/St. Petersburg, Florida Area

Installed and repair trouble tickets onsite with a Telco tool kit and laptop to complete a scope of work for business and residential customers. Point of Sale Systems, Cisco, Netopia, Adtran, Dlink Routers, IP configuration for ISP circuit migrations, wireless access points, cat 5 cabling, Fiber optic media data links, Voice Over IP phone systems, Telco Demarc extensions.

Baltimore, Maryland Area

Troubleshoot and repair Dell PCs and laptops, re-image Microsoft Windows, pickup and RMA parts at Fed X. Web service call procedure, scheduling calls, call acceptance, status updates, call closure.

Baltimore, Maryland Area

Dispatched from Baltimore, MD for computer warranty field service calls for PC and laptop hardware, re-image Microsoft Windows, replace HP, and Lexmark laser printer maintenance kits. Trouble tickets to replace data communications AT&T 56k Frame, T1 Frame, Paradyne CSU/ DSU, Cisco Routers.