Michael Harvey Email & Phone Number

I have over 25 years of experience in research, evaluation and senior management in government, culture and the private sector. I have excellent knowledge and skills in social science research methodologies, both quantitative and qualitative, and have undertaken research at the organisation, nationwide and international levels, including data analysis, monitoring, benchmarking, profiling, projections, surveys, focus groups, interviewing, customer service and satisfaction research, mystery shopping, competitive analysis, online and web based research etc.I have long-term experience in successfully contracting and working alongside a range of research companies and professionals and this has involved managing research relationships all the way from the tendering to delivery, presentation and implementation of research findings. In this area, I have built up a strong and effective network of marketing research support within NZ and I have professional membership in the Market Research Society of NZ. I have very good report writing and communication skills and have presented to senior management, boards, councils, mayors, and at Prime Ministerial level. In 2002, I was one of a very small number of high performing managers privileged to be recognised, selected and funded for admission to the Strategic Leadership Programme run by Victoria University’s Executive Programmes.I trained as a clinical psychologist and have NZQA certified advanced psychological testing qualifications.Currently I have expertise in the Net Promoter Score methodology and discipline and am a Certified Net Promoter Associate (2011).

Listed skills include Data Analysis, Market Research, Strategy, Qualitative Research, and 24 others.