Michael Harvey, Msc Email & Phone Number

• Data Protection Officer – My role involves the creation of policies for Symantec DLP and Messagelabs, reviewing breaches for false positive events and release of these events if required, tuning policies to detect.
• Advise colleagues on the implications of DLP for their roles, suggesting mechanisms to reduce the risk related to DLP and use these to feed into Group-wide communications.
• Provide SME knowledge and support to projects that have a substantial impact to the whole of LBG such as Breaking SSL, Email Malware and CEU, which helped in preparation for CBEST.
• SME and point of contact for GDW (specialised area within LBG) in regards to policy creation, monitoring, maintaining, blocking and enhancing their security controls using various DLP techniques such as regular.
• Work collaboratively with other IT security area’s such as Advanced engineering, SIEM and SOC in regards to security incidents and enhancing security controls.

• Data Protection Analyst – My role requires me to detect, investigate and escalate security events that impact both Group IT and the business, within the agreed roles and responsibilities for IT Security, potentially.
• Continually show a willingness to investigate, analyse and actively streamline/suggest potential improvements to all aspects of the DLP service.
• Provide technical guidance to peers/junior colleagues by coaching and providing first-level advice on procedures, including new policies being developed in Splunk to enhance security controls.
• Help support my Line Manager in colleague development by mentoring an IT apprentice and by acting as deputy manager, acting as point of call for the team, dealing with urgent security incidents, raising change records.
• Advise colleagues on the implications of DLP for their business area and provide secure methods to replace bad or broken business practice to mitigate risk and prevent data loss.

• Specialist Lending Agent - Varied role, requiring oversight of a wide range of schemes, including Mortgage Code of Business, Enterprise Finance Guarantee, National Loan Guarantee Scheme and Out of Scope Loans. These.
• Undertake a range of complex technical support tasks, including analysis, reconciliation and making recommendations for improvement to processes, procedures and systems.
• Provide guidance on a range of technical queries (including those relating to risk and compliance), using own judgement and interpretation as required, to ensure timely completion of tasks.
• As deputy manager I supervise and coach team members in their day to day activities ensuring their workloads are completed to the required standard, providing advice, guidance, direction and support.

• Business Support Officer – Providing analytical information to Line Managers and Senior Management in a highly pressurised environment with a strong emphasis on accuracy and MI, including cross checking spreadsheets.
• Supporting Senior Case Officers by instructing CTP/Chaps payments, Nexus activities, applying O/D limits, SFLG/EFG Claims and other aspects of case management.
• My role requires me to liaise with internal and external departments helping build strong relationships and thus maximising potential business.
• I am a senior member of staff in which I subsequently train all new members of staff guiding their system training and process knowledge.
• I am often deputising for my Line Manager when she is not available/off, ensuring that work is completed within timescales and resolving any issues within the Team and making decisions, this draws heavily on my.

• Business Banking Associate – Achievement of challenging sales and service targets.
• Business support is vital and stimulating area with a keen enthuses on right first time, to ensure customer’s expectations are met, within defined timescales.
• Taking ownership for problems and complaints, ensuring satisfactory resolution.
• Manage Risk to ensure that all work completed is compliant with all procedures and regulatory guidelines.
• Build and maintain strong relationships with internal and external suppliers and customers.
• Providing analytical and administration support to front line based Business Banking Manager and RM’s, ensuring appointments are positioned and diaries are efficiently managed.

Master'S Degree, Advanced Security & Forensic Computing

Course covers key areas of cybersecurity including Pen Testing, Host-Based Forensics, Incident Response & Malware Analysis, Network.

Bachelor'S Degree, Network Computing

Hnd, Computing, Hnd