Mechanical Engineering Technology (MET) @ SCC Currently maintaining a 3.8 GPAArchitectural Technology (Graduate, AAS, SCC) 3.7 GPA

Worked in merchant call center assisting business managers with financial data questions. This included researching discrepancies, answering questions, clarifying statements. All conversations were documented.Rent-a-Center, MarcResponsible for 240 accounts making sure payments are made on h-April 2005time, contacted customers, collected payments if late, filed paperwork and invoices, contacted references for validation of credit, rent and deliver products, handled cash and… Show more Worked in merchant call center assisting business managers with financial data questions. This included researching discrepancies, answering questions, clarifying statements. All conversations were documented.Rent-a-Center, MarcResponsible for 240 accounts making sure payments are made on h-April 2005time, contacted customers, collected payments if late, filed paperwork and invoices, contacted references for validation of credit, rent and deliver products, handled cash and credit transactions, collect rental units for non-payment Show less

Sold new and used vehicles. Negotiated payments, wrote up sales documents, wrote up pre-appraisals of vehicles, did follow-up with customers, performed test-drives, researched for requested vehicles.

Met with prospective customers to discuss financial options. Sold life insurance policies, refinanced mortgages, mutual funds, credit card debt reduction, and legal assistance.

Inspect all outgoing vehicles to ensure they are properly renovated. Contact companies for warranty information if applicable. Record vehicle information, VIN #, stock #, mileage and in-service date for "as is" warranty and mark-up stickers. Responsible for recording all information in computer. In addition, serve as office manager during vacations and every Saturday. Promoted to full-time auto detailer.