Michael Heap Email & Phone Number

Chesterfield, Mo, Us

Springfield, Il, Us

• 15+ years of Information Technology experience utilizing a variety of software platforms and tools including MS SharePoint 2010, 2013, 2019 Online (GCC and Commercial) SharePoint Designer, SQL Server, HTML/CSS and JavaScript. • Experience designing/developing custom lists, web parts, libraries and workflows using SharePoint 2010, SharePoint 2013, SharePoint 2019 Online, ShortPoint, MS PowerApps, MS Automate (Flow), MS Power BI, SharePoint Designer, HTML/CSS, JavaScript, REACT, JSON, SPfx (SharePoint Framework),Typescript, PowerShell and MS Visual Studio and Visual Studio Code. • Experience providing eLearning and classroom training to end-users in an Enterprise SharePoint Environment. • Experience in systems administration using Active Directory. • Telecommunications implementation and administration experience. • Extensive experience with web design, security system design, testing and implementation as well as internet-based education curriculum design and deployment. • Project Management experience to include personnel supervision and management at various levels of responsibility primarily in the government sector.

Designed and managed the agency upgrades and system design from a CENTREX based system to PBX (Nortel / Avaya) supported system and the further upgrade and integrating IP-PBX (Avaya) based systems to support telecommunications requirements of the agency, which include merging wireless capabilities (BOD), video conference applications and active directory integration and desktop platforms to support agency staff needs. Responsible for system functionality and integrity, maintenance and system software upgrades and all report functions to include monthly financial reports and budgeting integrity. Acted in the capacity of liaison as well as project lead with other state, local and national agencies to support teleconferencing needs. Coordinated with state, local and national agencies to support communication requirements inherent with sensitive information and communication, and coordination with TELCOM support and repair personnel on an as needed or scheduled basis. Responsible for system architecture, design and integration with existing database platforms. Ensure network system and data availability and integrity through preventative maintenance and upgrades. Designed and integrated agency SharePoint Site Collections as well as extranet access points and security protocols to support inter-governmental agency information and customer support activities. Assisted in the design, testing and integration of agency development of the Illinois Voter Registration System (IVRS) SQL secure sequel server statewide database. This included consulting with outside private companies, governmental agencies. Designed and integrated data management form integration from other state agencies and national information database sources. Participated in the initial and provide continued support to the ongoing design and implementation of the Illinois Voter Registration system database, which included platform testing and security systems implementation.

Arlington, Virginia, Us

Bachelor Of Science (Bs), Occupational Education

Associate Of Arts And Sciences (A.A.S.), Political Science And Government