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Michael Heffernan Email & Phone Number
Client Service Operational Support
at
Gallagher
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Service Operational Support
Location
Alton, England, United Kingdom
Company size
Who is Michael Heffernan? Overview
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Quick answer
Michael Heffernan is listed as Client Service Operational Support at Gallagher, a with 8 employees, based in Alton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Michael Heffernan.
Michael Heffernan previously worked as Business Consultant, Business Control Team at Aetna, A Cvs Health Company and Business Consultant at Aetna, A Cvs Health Company. Michael Heffernan holds Bachelor Of Applied Science - Basc, Sports Studies & Psychology from University Of Winchester.
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Gallagher
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Profile bio
About Michael Heffernan
Experienced insurance professional with a strong background in team management, business transformation, process optimization, and operational efficiency. I have extensive experience in premium invoicing and supporting financial audits from an operational perspective, ensuring accuracy and compliance.With a focus on process improvement and customer service, I bring a keen eye for detail that has consistently enhanced service delivery and operational performance. While I hold PRINCE2 and Scrum certifications, my primary strength lies in managing business change and contributing to key projects within the expatriate medical insurance space. Additionally, my qualifications from the Chartered Insurance Institute (CII) further strengthen my ability to deliver high-quality outcomes in a regulated environment.
Current workplace
Michael Heffernan's current company
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Gallagher
8 roles
Michael Heffernan work experience
A career timeline built from the work history available for this profile.
Business Consultant, Business Control Team
Managed the regional wind-down of Client Services as the business exited all markets, ensuring a smooth and efficient transition. Ensured all client invoicing was up to date to facilitate financial closure, and completed audit requirements. Additionally, I oversaw the handover of document storage responsibilities to the main business, ensuring compliance and operational continuity throughout the process.
Mar 2022 - Jul 2024
Business Consultant
Business Consultant for a global Health Insurance Provider, operating across multiple markets worldwide Working on projects from requirements through to implementation, managing stakeholders, working with vendors and managing business transformation. Focused on improving member experience and optimizing internal processes.
Oct 2018 - Feb 2022
Client Services Manager
Operations Manager for a global Health Insurance Provider, overseeing the Europe Client Services team of 15 members. Responsible for implementing, renewing, managing, and invoicing individual and corporate policies in alignment with internal service standards and meeting Financial Conduct Authority (FCA) expectations.
Jan 2013 - Oct 2018
Client Services Manager / Group Membership Manager
Jan 2008 - Dec 2012
Client Services Team Senior
Aug 2005 - Dec 2007
Client Services Administrator
Feb 2004 - Jul 2005
May 2003 - Jan 2004
Team & coworkers
Colleagues at Gallagher
Other employees you can reach at ajg.com. View company contacts for 8 employees →
SL
Syed Luqmanul Aman
Colleague at GallagherBengaluru, Karnataka, India
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SS
Soma Shekar
Colleague at GallagherBengaluru, Karnataka, India
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PM
Paul Myers
Colleague at GallagherGreater Perth Area, Australia
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CL
Camila León Ledesma
Colleague at GallagherPeru
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MG
Meghashree G
Colleague at GallagherBengaluru, Karnataka, India
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JG
James Gale
Colleague at GallagherChelford, England, United Kingdom
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RD
Reeya Dominic
Colleague at GallagherErnakulam, Kerala, India
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TV
Tamara Vanesa Peralta Paredes
Colleague at GallagherSantiago Metropolitan Area, Chile
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MV
Melanie Vevera-Balkman
Colleague at GallagherCedar Rapids, Iowa, United States
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AS
Ashmitha Sheryl
Colleague at GallagherBengaluru, Karnataka, India
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Syed Luqmanul Aman
Colleague at GallagherBengaluru, Karnataka, India
View →
SS
Soma Shekar
Colleague at GallagherBengaluru, Karnataka, India
View →
PM
Paul Myers
Colleague at GallagherGreater Perth Area, Australia
View →
CL
Camila León Ledesma
Colleague at GallagherPeru
View →
MG
Meghashree G
Colleague at GallagherBengaluru, Karnataka, India
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JG
James Gale
Colleague at GallagherChelford, England, United Kingdom
View →
RD
Reeya Dominic
Colleague at GallagherErnakulam, Kerala, India
View →
TV
Tamara Vanesa Peralta Paredes
Colleague at GallagherSantiago Metropolitan Area, Chile
View →
MV
Melanie Vevera-Balkman
Colleague at GallagherCedar Rapids, Iowa, United States
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AS
Ashmitha Sheryl
Colleague at GallagherBengaluru, Karnataka, India
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1 education record
Michael Heffernan education
FAQ
Frequently asked questions about Michael Heffernan
Quick answers generated from the profile data available on this page.
What company does Michael Heffernan work for?
Michael Heffernan works for Gallagher.
What is Michael Heffernan's role at Gallagher?
Michael Heffernan is listed as Client Service Operational Support at Gallagher.
Where is Michael Heffernan based?
Michael Heffernan is based in Alton, England, United Kingdom while working with Gallagher.
What companies has Michael Heffernan worked for?
Michael Heffernan has worked for Gallagher, Aetna, A Cvs Health Company, and Interglobal.
Who are Michael Heffernan's colleagues at Gallagher?
Michael Heffernan's colleagues at Gallagher include Syed Luqmanul Aman, Soma Shekar, Paul Myers, Camila León Ledesma, and Meghashree G.
How can I contact Michael Heffernan?
You can use AeroLeads to view verified contact signals for Michael Heffernan at Gallagher, including work email, phone, and LinkedIn data when available.
What schools did Michael Heffernan attend?
Michael Heffernan holds Bachelor Of Applied Science - Basc, Sports Studies & Psychology from University Of Winchester.
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