Consistently ranks in the top 12 out of a pool of over 600 sales representatives.• Surpasses sales quota by an average of 37% month over month through effective use of telephone-based sellingtechniques.• Responds to inbound sales calls promptly, meeting productivity and schedule adherence goals.• Implements upselling and cross-selling strategies to maximize revenue and identify new sales opportunities.• Mastered order processing and billing systems, handling sales order entry and related functions for inbound sales.• Provides exceptional customer service, ensuring satisfaction and professionalism in all sales interactions.

Enhanced customer conversion rates by increasing lead-to-close ratio by 13% through strategic sales techniques.• Conducted inbound direct sales and virtual consultations, facilitating customer engagement via multiple communication channels.• Developed personalized energy solutions tailored to individual customer needs, focusing on cost-efficiency and utility optimization.• Delivered superior customer service, securing new residential and commercial contracts while adhering to ethical sales practices.

Developed comprehensive training programs aimed at enhancing team cohesiveness and skill development, which directly contributed to a 22% growth in new client acquisition.• Coordinated the scheduling of sales appointments, site audits, and equipment installations, streamlining the customer onboarding process.• Coordinated individual feedback discussions and team meetings to monitor sales performance and reinforce the attainment of company objectives.