Michael Hellman Email & Phone Number

Decatur, AL, US

Alabama, United States

Urbana-Champaign, Illinois Area

Communicate and coordinate the efforts and actions of the sub-contractor in accordance with theproject scope and mission directly with ownership and property managers Review standardized project hand-off documents such as the ROI, Sales to Project Management Handoff, Letters of Intent, Contracts and AgreementsSchedule and coordinate all Project Kickoff.

Iowa City, Iowa Area

Leadership - setting up and breaking down of numerous concession stands, oversees the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils. Oversees staffing during peak times of operation and deal with labor shortages as needed. Delegates tasks to employees as necessary Training/Mentoring.

Iowa City, Iowa Area

• Leadership - Responsible for the management of all aspects of the scoring facility; including supervision of site staff, technical staff, and up to 300 temporary scorers. Also responsible for supporting and.
• Budgets - Develop budgets to actual numbers for hardware, software, travel, and other direct and indirect costs associated for facility operations.
• Training/Mentoring – Mentor and train team members, providing guidance to aid them in completing their tasks effectively and efficiently, and expand their knowledge of the Pearson enterprise to allow them to develop.
• Program Management – Drive efficiencies using new technology including VoIP, Thin Client, Virtual Desktops (Citrix), and Wireless communications. Assist in the setup of network infrastructure in all scoring facilities.
• Issue Research, Analysis and Escalation –Work with other IT organizations to design and resolve issues with network infrastructure and systems. Used tools such as Fluke and Solarwinds. These groups include Workstation.

Iowa City, Iowa Area

Employee Management – Responsible for supervision of all technical call center staff members. Complete work schedules dependent on resource needs for the department and on individual projects. Assist in hiring of personnel to complement the goals of the department and project. Train new and existing employees on procedures, policies, quality, and call.

Cedar Rapids, Iowa Area

Proposal and Requirements Analysis– Work with sales staff to devise robust proposals to satisfy customer’s business requirements and needs for today and future business endeavors. Verify final proposals and submit additional recommendations and changes as needed. System Installation – Verify that correct components were shipped to customer based on agreed.