Michael Hendricks Email and Phone Number
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Experienced Client Solutions Manager with a demonstrated history of working in the techonology industry. Skilled in solving problems, creating a solution and a valued partner for your organization. Strong analytical skillset graduated from University of Maryland and alumni of Oklahoma State (Cowboy for life)
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Founding Vice President Of Client SolutionsClapself Jun 2024 - PresentSacramento, Us -
Founding Director Of Client Solutions For ClapselfClapself Jun 2023 - Jun 2024Sacramento, UsProviding solutions through our AI-Powered Talent Platform for the New Era of Work -
Client Solutions ManagerBayside Solutions Apr 2023 - Jun 2023San Ramon, California, Us -
Client Solutions Manager, Professional Services And Channel Partners At Ascent An Acs CompanyAscent Services Group Jan 2020 - Apr 2023Duluth, Georgia, UsOur Genesys team can offer solutions, such as routing applications, custom reports, IVR applications, workspace or extensions. We can offer services and implementation for your enterprise. AWS Partner Network (APN) we help clients design, architect, build, migrate, and manage workloads and applications on AWS, accelerating their journey to the cloud. The AWS MSP Partner Program is designed for partners who are skilled in cloud infrastructure and application migration. Microsoft partnership validates our expertise in providing secure, future-ready Azure-based solutions on premise, hybrid, multi-cloud, or at the edge of the network. Our partnership with UiPath provides us with an RPA platform to build BOTs that bring efficiencies and top-line benefits to our clients. Automation Anywhere products and solutions enable automation through an intelligent and intuitive robotic process automation (RPA) platform they call “The Intelligent Digital Workforce.” We combine the value of this partnership with our SaaS Chatbot, which integrates with the client platform and extends it to NLP and AI. Boomi's Unified (iPaaS integration) platform connects with their cloud-native, unified, open, intelligent platform, which provides integration, master data hub, and B2B/EDI management. UpGuard products are designed to simplify security and compliance. We combine these products with an internal tool to provide continuous compliance for the client’s internal IT infrastructure and cloud. ThoughtSpot’s search and AI-driven analytics platform makes it possible for non-technical businesspeople to use simple search-driven analytics to answer questions. -
Client Solutions ManagerAscent Services Group Jan 2019 - Apr 2023Duluth, Georgia, UsDevelop plans and strategies as per client's technology, operational and/or marketing direction for gaining consumer centric view in strategic thinking. Establish and maintain client relationships including client communication, report delivery, project management and strategy development.Lead, plan, coordinate, and supervise all activities related to the design, development, and implementation of different organizational information systems and software applications. ... Manage different IT vendors to ensure that services meet business needs. -
Account ExecutiveAscent Services Group Jul 2016 - Apr 2023Duluth, Georgia, UsAscent is an established, highly regarded Information Technology and Business Professional staffing firm headquartered in Walnut Creek, CA.Ascent employees hold one of the highest tenures in the industry creating a working environment you want to call home.Responsible for identifying potential target contacts, calling and scheduling meetings and developing relationships to grow their account base.Accountable for creating and expanding a key client contact organizational chartHeavy emphasis on selling IT and Business Professional staffing services. -
Client Solution ManagerRobert Half Technology Jun 2015 - Jun 2016Menlo Park, Ca, UsBusiness development: Develop and grow your own client base by marketing our services for contract and/or contract to hire staffing solutions; market to clients via telephone as well as conduct in-person meetings with C-level executives and key decision makers. Participate in local trade association and networking events to solidify Robert Half Technology’s presence in the local business community.Business Consultant for Project Management IT activities, where I conduct in-depth analysis of Quantitative & Qualitative business functions. I assist in marketing, budgeting and project management facilitation. My role analyzes and assists problem areas such as organization, equipment utilization, systems, procedures and policies to determine modifications and/or improvements. I specialized in serving mid-tier businesses, non-profit organizations, and local governments • Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment to ensure both receive exceptional customer service. In addition, the account executive will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. • Meet and exceed weekly business development goals -
Master Admissions Coordinator/AdaUnitek College Jan 2014 - Jun 2015Fremont, Ca, Us• Team First Attitude• Manage a delegate multiple starts per month• Set appointments and manage new student’s expectation• Mastering the art of Compliance and Conversions• Master Motivator for Team and Students• Analyzes admission’s goals and each start to budget and set goal• Train the new advisors on compliance, conversions, product and attitude• Organized an “all department” communication training.2014 Excellences Award -
Ada Associate Director Of Admissions/Master AdmissionsItt Technical Institute Apr 2013 - Jan 2014• Help change the culture and attitude for Team Oakland “Team First”• 2 consecutive over sits (June 2013 +2, September +24)• Follow Admissions Best Practices in the enrollment of students.• Set appointments and manage new student’s expectations. • Analyzes admission’s goals for each start and sets goals for each stage of the admissions process. • Implemented “Student Retention Program” for the Oakland campus 91% Persistence for June and September continuing students.• 100% on compliance review -
Assistant Director Of AdmissionsDevry University Oct 2012 - Apr 2013Lisle, Illinois, Us• Lead and train a team of 5 Admissions Advisors. Accounted for 60% of new student body.• Train and evaluate existing employee performance.• 10 consecutive start budgets achieved with 10 over sits.• Completed certification process and Sr. Advisor training program to develop Admissions knowledge, while consistently exceeding New Student service levels in the areas of Inquiry to Start. • Networks and develops professional relationships to generate personally-developed inquiries.• Provide excellent customer service to students through DeVry approved application and enrollment processes.• Screens potential student applicants by phone and sets campus interviews.• Assess prospective students to ensure they have the potential, traits, characteristics and financial ability to be enrolled through graduation.• Conducts personal interviews to qualify candidates and explain academic programs.• Adheres to laws and regulations governing student recruitment activities as well as DeVry Code of Business Conduct and Ethics.• Completes other projects and duties as assigned. -
Associate Director/Executive Admissions AdvisorHeald College Oct 2007 - Oct 2012Roseville, Ca, Us• Follow Admissions Best Practices in the enrollment of students. • Set appointments and manage new student’s expectations. • Analyzes admission’s goals for each start and sets goals for each stage of the admissions process. • Adheres to all Corinthian’s College’s policies and procedures. • President Circle-2008 Representative of the Year.• 3 Time Parthenon award recipient 2008-2010. • 14 consecutive quarters as the “Representative of the quarter”• Compliance and Team lead for New Hires• Successful completion of the “Manger on Deck -
Director Of AdmissionsCorinthian Colleges Jun 2003 - Oct 2007Santa Ana, Ca, Us• Supervised, trained and managed an aggressive, goal-oriented student admissions team of 10.• Work with marketing to create a better lead mix for the campus.• Set Goals for Admissions Department, managed lead distribution and conversion as it pertained to campus growth. • July 2007 “Top School” for conversion and year end over budget.• Partnered with the Corporate Advertising Dept. and provide feedback to ensure steady lead flow. • Oversaw new student projections, attrition and retention including 5 & 30 day student progress tracking. • Successfully completed Corinthian Colleges Inc. “Management Training Program” • Parthenon 2004-2005, 2005-2006. • Parthenon 2nd Quarter 2005, Parthenon 3rd Quarter 2006. • Excellence in Admissions 14 consecutive quarters. -
Project Manager New Business DevelopmentVerisign/Network Solution Jun 1999 - Jun 2002• I assist in marketing, budgeting and project management facilitation. Strategic Plan for new business product and development• Responsible for qualifying leads and recommending VeriSign’s IP address and DNS managed products and services. • Addressed client’s current and future network management and security requirements. • Participated in team quotas for both direct retail units as well as individual performance.
Michael Hendricks Skills
Michael Hendricks Education Details
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University Of MarylandComputer Information-Bs -
Oklahoma State UniversityComputer Information -
Devry UniversityProject Management & Technical Management
Frequently Asked Questions about Michael Hendricks
What company does Michael Hendricks work for?
Michael Hendricks works for Clapself
What is Michael Hendricks's role at the current company?
Michael Hendricks's current role is Founding Vice President of Client Solutions, Clapself.
What is Michael Hendricks's email address?
Michael Hendricks's email address is mh****@****tsg.com
What schools did Michael Hendricks attend?
Michael Hendricks attended University Of Maryland, Oklahoma State University, Devry University.
What skills is Michael Hendricks known for?
Michael Hendricks has skills like Admissions, Higher Education, Student Recruiting, Adult Education, Student Affairs, Staff Development, Student Financial Aid, Resume Writing, Enrollment Management, Customer Retention, Teaching, Retaining Customers.
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