Michael Henry Email & Phone Number

Helped individuals, parents, coaches and players in making the proper choice by giving them educated feedback on all products we carried and which could best suit their needs. Handled Team and League Equipment Purchases.Would restring and fix broken baseball gloves, catchers equipment and any other piece of equipment in need of repairs.Responsible for End of Day Cash and Moneris Reports.Produced beginning and end of the day procedures for Part-Time employees.Managed staff by providing daily tasks to be accomplished throughout their scheduled shift.Would listen to staff about various ideas on product placement, sales floor layout, and any feedback given to help make the store run more productively and efficiently.Would create Purchase Orders for the store and any Special Orders for customers.Provided quotes to customers regarding uniforms and equipment.8/05 – 1/10 Ward and Patch Sporting Goods – Sales Toronto, OnDealt with customers in store and made sure they purchased the right equipment for the players positionDealt with customer inquiries via telephone, email and faxResponsible for partial set-up and the daily operation of the Ward and Patch e-commerce site. Would pick process and ship each online order, then, would call or email customer confirmation number and tracking number.Made sure customer orders via telephone, email and fax were handled promptly and correctly also making sure they were shipped on time Helped with our monthly inventory checksChecked receivables and made sure everything was accounted forMade sure we had adequate product on the sales floor

Police Foundations

Diploma