Michael Hense Email & Phone Number

Canton, Mi, Us

Canton, Mi, Us

Canton, Michigan, United States

-Received and award and pin for multiple positive reviews from patients calling into corporate to thank me for my customer service-Maintain and upkeep bookkeeping to ensure 30+ patients are seen quickly efficiently on a daily basis-Analyzed and correct instruments and machines for reading prescriptions and screening procedures to save doctor and tech time-Sell an average of $1500 dollars a day in exams, glasses and contacts-Efficiently explain and breakdown insurance benefits to patients to make them more comfortable with their purchases-Analyze and maintain hundreds of contacts daily for shipment and store budgeting-Maintain and upkeep a task and priority list for the 12-16 different tasks I manage daily to make sure time is used efficiently to meet all goals and stay organized

Birmingham, Michigan, United States

- Pulled, tessellated, and cleaned up hundreds of parts from CAD data daily- Utilized databases for new parts & vehicle build info- Communicated with vehicle brands for project organization and time management- Built and maintained Maya scenes & boolean logic for fourvehicles, each with two model years- Rigged car chargers, doors, trunks, and wheels- Helped coworkers with Excel and Maya Plugins using C# and VB in addition to my normal daily duties- Utilized and programmed scripts to automate modelingand art process for co workers and clients- Created shaders and materials in Maya for project scenesin Unreal and Unity-Remotely accessed machines to use development tools and remote databases

Royal Oak, Michigan, United States

-Short term contract with Financial Firm in Royal Oak, MI-Managed Deployment and all company software to employee laptops daily using PDQ software-Monitored and upkeep company software and systems for hundreds of employees daily-Repaired 120 laptops with software or hardware issues in a week-Wrote and debugged faulty software plugins for Excel, Word, and Lawson applications-Communicated remotely with 4 branches located in different states across the US for system issues and resolution management-Used JIRA for efficient task upkeeping and system support ticketing

Southfield, Michigan, United States

- Developed Tools and solutions for client software using .NET- Communicated daily with Solutions Architect and client totroubleshoot and create effective solutions- Log time and plan project work with teammates in JIRA forefficient project progress- Wrote and designed a HTML template for web forms savingthousands of dollars in resources creating a custom solutionfor every client’s individual solution- Maintained and updated client servers for current OnBaseversions- Saved months of company time with a client needing to updatea database in an outdated language by writing an applicationto automatically convert the data to a CSV format for excel-Remotely accessed client systems to perform maintenance and database development

Southfield, Michigan, United States

-Contract position for designed a outpatient clinic simulation for medical students for educational coursework-Created lighting for in-game scene and baked scene with lightmaps and reflection probes-Animated 42 3D models using Unity animation timelineDesigned and implemented levels to resemble an authentic outpatient clinic-Wrote 50+ scripts and plugins for Game objects in Unity-Communicated and presented project progress and tasks to client

United States

-Receive and sort customer feedback-Analyze sales data and customer requests to determine merchandising order-Cross-merchandise items to increase store sales by 18%-Call book publishers to place orders/receive updates on previous orders-Coordinated with team members to ensure tasks and organization were maintained in a timely and efficient manner.

United States

-Created level editor tool in XNA (including collision, layering, and more) independently-Utilized serializable objects to store tile values-Created 4 tools to integrate XNA framework with Window Forms enabling game editing without re-compiling needed in real time with the editor

Southfield, Michigan

-Created a mobile platform AR application with interactable characters in 3 months-Contract to create a physical education application for grade school childeren-Re-rig 3D models from Mixamo (including joints and inverse kinematics) via Blender-Created 3 pixilation shaders using sine waves and Perlin noise in Unity-Used Vuforia AR Software to help create augmented reality (AR) app-Programmed plane detection in Unity for the software

United States

- Freelanced with single client for role playing game- Programmed all combat mechanics and screens with JavaScript- Spent 3 weeks analyzing and documenting the entire APIfor the IDE Software because the proprietary AI is private to the public. I had to reverse engineer the whole thing and figure it out from scratch.- Designed and implemented 2 UI screens for game combat- Debugged 3rd party scripts the client was using andrepurposed them for integrations with my scripts- Communicated with client and negotiated tasks for the contract to maintain progress and timeline

United States

-Time manage and create daily task sheets to ensure efficient daily duties-Prepare hundreds of orders an hour performing all grilling, frying, and baking required myself for each order to understaffing-Communicate and problem solve for hundreds of clients daily-Clean and maintain store-Train new members in addition to daily duties

United States

- Summer job to develop a web service application- Prepared weekly sprint summaries for supervisor on appfunctionality- Accessed two different web clients (Kaseya and TigerPaw)to get customer ticketing information and update in realtime the ticketing information in the other client savinghundreds of hours of company time from updating thetickets manually- Wrote web queries in C# to pull ticketing information- Wrote scripts to parse XML packages pulled the web serviceAPIs