Helped mange front desk at YCP library and IT help desk. Answered phone calls for IT and library related issues. Helped troubleshoot simple computer issues with library patrons. Checked out books to students and community

- Set up devices for new and current employees such as iPhones, laptops, and desktop PCs- Assisted in installing and configuring network access points in optimal locations- Created, set up, and deactivated accounts for new and existing employees

- Learned about, assisted, and worked on IT issues at Hershey Entertainment complexes- Imaged and registered new and refurbished terminal devices for deployment- Learned to troubleshoot numerous IT related issues in a rapid-paced environment- Tested equipment and devices for large-scale events

Assisted in serving meals to elderly residents at Masonic Village retirement home in the healthcare center. Cleaned dishes and dining room with help of dining attendant. Did dishes for both dining room and healthcare center commissary. Served drinks and meals to 30-40 residents before for multiple meals, cleaned the dining room, washed dishes, and cleaned kitchen area