Michael Hernandez Email & Phone Number

With over a decade of experience in the automotive industry, I am a seasoned sales leader and the Director of Business Development at Nissan of Duarte and Performance Ford. I manage the sales operations, training, finance, and inventory management of two successful dealerships in California, serving a diverse and loyal customer base.My core competencies include sales process, relationship building, communication, and customer relationship management (CRM). I leverage these skills to drive sales growth, customer satisfaction, and brand loyalty by implementing innovative strategies, optimizing digital marketing channels, and fostering a collaborative and high-performance sales culture. I have a proven track record of increasing sales volume, revenue, and market share, as well as achieving multiple awards and honors for sales excellence and leadership. I hold a Bachelor of Business Administration (BBA) from California State University-Fullerton and a Master of Business Administration (MBA) from Brown University School of Professional Studies, with a focus on business, management, marketing, and related support services.

Listed skills include Sales, Customer Retention, Customer Satisfaction, Digital Marketing, and 28 others.