Michael Hernandez Email & Phone Number

Arlington, Texas, United States

Training & Exercise Coordinator for North Central Texas Region implementing (HSEEP) methods.

Dallas, Texas, United States

Tasked in restocking/up-keeping inventory to distribute to seasonal/regular hires. Learning effective customer service skills to assist public. Establishing systematic layout for colleagues and customers within store layout.

Denton, Texas, United States

Customer service representative to provide and inform aid to prospective and current students seeking on-campus housing. Verbal and written communication skills essential to relay information through phone calls and emails. University’s residence hall tour guide informing prospective and current students’ insight into campus housing. Collaborating on a housing ambassador team of 16 to distribute tasks for daily operations.

Denton, Texas, United States

• Lead intern orchestrating the Building-Specific Emergency Action Plan (BSEAP) Project. Working independently to improvise the University of North Texas’s floorplans for the general public using Adobe Illustrator. Responsibilities included walkthroughs of building, updating spreadsheets for daily progress, and collaborating to improve the resiliency for the facility and students. • Constructed emergency floorplans for UNT Frisco’s new location called Frisco Landing. Locating the basic information for the floorplan’s legend determining the tornado shelters, evacuation assembly, fire refuge area, and automated external defibrillators (AED). Collaborated with construction team that allowed an on-site walkthrough during in-progress construction sharing commentary for design of building. • Assigned various EOC projects that allowed team collaboration with interns and independent execution. Projects consisted of business continuity walkthroughs, table-top exercises, campus AED checks, and community outreach. Assisted in various projects such as Greek Life evacuation assembly relocation and UNT’s Autism Center primary/secondary evacuation procedures.

Grand Prairie, Texas, United States

Executive Intern working under the president to accomplish tasks to provide resources and ideas to members and the vast local business committees. Assisted on various projects for the city of Grand Prairie to provide to general public.