Michael Heron
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Michael Heron Email & Phone Number

IT Support Lvl. II | Litigation Technology Specialist at Quinn Emanuel
Location: New York, United States 11 work roles 2 schools
1 work email found @friedfrank.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@friedfrank.com
LinkedIn Profile matched
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Current company
Role
IT Support Lvl. II | Litigation Technology Specialist
Location
New York, United States
Company size

Who is Michael Heron? Overview

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Quick answer

Michael Heron is listed as IT Support Lvl. II | Litigation Technology Specialist at Quinn Emanuel, a with 1986 employees, based in New York, United States. AeroLeads shows a work email signal at friedfrank.com and a matched LinkedIn profile for Michael Heron.

Michael Heron previously worked as IS Deskside Support Analyst at Fried Frank and IT Support Specialist II at Quinn Emanuel. Michael Heron holds Associate'S Degree, Information Technology from West Virginia Junior College Morgantown.

Company email context

Email format at Quinn Emanuel

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{first}.{last}@friedfrank.com
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AeroLeads found 1 current-domain work email signal for Michael Heron. Compare company email patterns before reaching out.

Profile bio

About Michael Heron

Dedicated Information Technology Technician with a proven track record in the corporate and accounting environments. Offering a wealth of experience in MS Office, PC Image Deployment, Software Installation, Mobile MDM, A/V Systems, Document Management software, and HTML. Adept at seamlessly integrating technology solutions to enhance operational efficiency. Known for troubleshooting and resolving complex IT issues with a client-centric approach. Eager to contribute technical expertise to a dynamic team and drive optimal performance in the IT domain.

Listed skills include Hardware, Computer Hardware, Information Technology, Microsoft Office, and 51 others.

Current workplace

Michael Heron's current company

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Quinn Emanuel
Quinn Emanuel
IT Support Lvl. II | Litigation Technology Specialist
New York, NY, US
Employees
1986
AeroLeads page
11 roles · 17 years

Michael Heron work experience

A career timeline built from the work history available for this profile.

It Support Lvl. Ii | Litigation Technology Specialist

New York, Ny, Us

Is Deskside Support Analyst

New York, Ny, Us

It Support Specialist Ii

Los Angeles, California, Us

Is Deskside Support Analyst

New York, Ny, Us

-Account Administrator responsible for managing user accounts and distribution lists within AD and Exchange to ensure security and integrity. -Successfully oversee the remote Frontline Helpdesk, ensuring timely and effective support.-Collaborate with Applications teams for seamless integrations, addressing issues and implementing improvements.-Create and update comprehensive Knowledge Base articles and tickets within ServiceNow for Helpdesk/Deskside, enhancing troubleshooting capabilities.-MDM Support & Training for DUO Mobile, Outlook, Blackberry Work, Blackberry Access, Webex, Zoom, MS Teams, iAnnotate & Intapp.-Work directly with high level users to manage meetings and obtain feedback for continuous improvements.-Manage and provide comprehensive support for Litera Compare, facilitating efficient document comparisons and redlining processes.-Proficient iManage support, including filing of documents/emails, purging of files/folders, accurate client/matter assigning, and versioning up/replacing files to ensure smooth document management processes.

Apr 2022 - Jul 2024

It Desktop/Helpdesk Technician

New York, Ny , Us

-Administrator for Okta Verify, Active Directory, iTimekeep, Netsuite, VNC Server, CCH ProSystem Engagement, Bomgar and necessary software.-Managed Cisco Webex conferencing and A/V setups.-Maintained updated inventory and proper presentation within the department area and staging rooms.-Applications supported included Microsoft Office Suite, Outlook/Exchange 2010, Citrix Xendesktop, iManage Filesite, Workshare, Engagement, Adobe Premier Pro/Creative Suite, SCCM, Nuance PDF, BNA Income Tax Planner, Bloomberg Tax, Intuit Quickbooks, CCH Axcess, Prosystem, GoSystem, Netsuite.-Provided Audit Reviewers with machines requested on-site and disabling necessary ports as well as providing remote viewing for audit reviews during the pandemic using VNC Server/Viewer.

Jan 2017 - Sep 2021

It Helpdesk Technician

New York, Ny, Us

Mar 2016 - Dec 2016

Service Desk Technician

New York, Ny, Us

Oct 2015 - Mar 2016

Helpdesk Support And Senior Hardware Technician

New York, Ny, Us

-Provided application and hardware support to both attorney and staff logging all incidents into firm IT360 ticketing system and ensuring time resolution or appropriate escalation.-Reguarly used and trained users for iManage Filesite-Applications supported included Microsoft Office Suite, Outlook/Exchange 2010, Citrix, Filesite, Workshare etc. -Hardware supported included HP and Lexmark printers, Blackberry’s, iPads/iPhones, etc.-Conducted mobile device activations and configurations including Blackberry’s, iPhones & iPads; leveraged Mobile Iron & Good for Enterprise for all devices-Support and Issue RSA Tokens for devices for Citrix-Leveraged SCCM to conduct image deployments as needed and remote desktop sessions-Responsible for IT Department and equipment inventory and asset management

Oct 2013 - Sep 2015

Hardware Technician

New York, Ny, Us

-Conducted print server installations, setups, deployments, repairs and monitoring-Responsible for multiple PC deployment and retrievals-Managed Malware/Virus Scanner and PC Re-imager-Conducted conference room and audio visual setups and configuration-Conducted server racking/software & RAID setup-Wireless AP Setup/System Monitoring for firm-Responsible for testing and configuring Ethernets-Provided on call assistance on all hardware and equipment during off hours

Sep 2012 - Oct 2013

Digital Imaging Technician

New York, Ny, Us

Jan 2011 - Sep 2012

Imaging Technician

San Antonio, Tx, Us

2010 - Sep 2011
Team & coworkers

Colleagues at Quinn Emanuel

Other employees you can reach at quinnemanuel.com. View company contacts for 1986 employees →

2 education records

Michael Heron education

Associate'S Degree, Information Technology

West Virginia Junior College Morgantown

Bachelor'S Degree, Theatre/Theater

Centenary University
FAQ

Frequently asked questions about Michael Heron

Quick answers generated from the profile data available on this page.

What company does Michael Heron work for?

Michael Heron works for Quinn Emanuel.

What is Michael Heron's role at Quinn Emanuel?

Michael Heron is listed as IT Support Lvl. II | Litigation Technology Specialist at Quinn Emanuel.

What is Michael Heron's email address?

AeroLeads has found 1 work email signal at @friedfrank.com for Michael Heron at Quinn Emanuel.

Where is Michael Heron based?

Michael Heron is based in New York, United States while working with Quinn Emanuel.

What companies has Michael Heron worked for?

Michael Heron has worked for Quinn Emanuel, Fried Frank, Eisneramper Llp, Wilson Elser, and Scholastic.

Who are Michael Heron's colleagues at Quinn Emanuel?

Michael Heron's colleagues at Quinn Emanuel include Sasha Boutilier, Vincent Labancz, So Jung Kim, Jeffrey Gerchick, and Åsa Johansson.

How can I contact Michael Heron?

You can use AeroLeads to view verified contact signals for Michael Heron at Quinn Emanuel, including work email, phone, and LinkedIn data when available.

What schools did Michael Heron attend?

Michael Heron holds Associate'S Degree, Information Technology from West Virginia Junior College Morgantown.

What skills is Michael Heron known for?

Michael Heron is listed with skills including Hardware, Computer Hardware, Information Technology, Microsoft Office, Software Installation, Windows 7, Outlook, and Sharepoint.

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