Michael Herrington

Michael Herrington Email and Phone Number

Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master @ SMX
Michael Herrington's Location
Ridgecrest, California, United States, United States
Michael Herrington's Contact Details

Michael Herrington personal email

About Michael Herrington

With over eight years of experience in program and project management, I am passionate about delivering collaborated lean processes that greatly enhance the client experience and business outcomes. As a Program Manager at SMX, I oversee a $78M IT support contract for NAWCWD, which includes data center, software solutions, CRM, project management, financial management, and help desk services. I leverage my expertise in proposing digital transformation solutions to infrastructure problems, identifying waste in processes, and leading teams to higher delivery efficiency, quality, and security. I also have strong skills in data analysis, release management, risk mitigation, and stakeholder collaboration. I am a certified PMP, ITIL, CSSGB, and Scrum Master, and I hold an MBA degree from the University of Nevada-Reno. I am motivated by the challenge of finding innovative ways to improve performance and customer satisfaction, and I am always eager to learn and grow as a professional.

Michael Herrington's Current Company Details
SMX

Smx

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Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master
Michael Herrington Work Experience Details
  • Smx
    Program Manager
    Smx Sep 2020 - Present
    Ridgecrest, California, United States
    SMX® (formerly Smartronix), a global leader in delivering secure enterprise cloud services, is honored to be included in the Gartner® Magic QuadrantTM for the sixth year in a row. SMX delivers on the promise of cloud with a focus on accelerating transformation—securely, efficiently, and effectively. We share the strategies, shortcuts and potential pitfalls to avoid, along with where, when and how to enable the right technologies for optimal performance. Our managed services, which maintain FedRAMP authorization, provide security, speed and flexibility. Our deep partnerships with the world’s foremost Cloud Solutions Providers (CSPs)—Amazon Web Services, Microsoft Azure, and Google Cloud—means SMX can define, develop, and deliver solutions that can transform your business and take you further.Execution of IMITSS program as prime contractor in accordance with costs, risks, schedules, and scope• Increased CPARS ratings in two categories • Manage risks, opportunities, and technical solutions in support of client success• Produce programmatic reports and CDRL deliverables for management and Navy • Support proposal development and capture efforts for growth opportunities• Deliver procurement requests through all stages
  • 5 Whys Business Consulting
    Principal
    5 Whys Business Consulting Oct 2017 - Sep 2020
    Greater Chicago Area
    5 Whys is committed to delivering collaborated Lean processes that greatly enhance the client experience. Deep experience in crafting strategies and proposals towards more efficient business operations and applying that efficiency to scale operations. Then implementing the strategy through creation of project plans, schedules, and the management of risk and performance to successful deployment of goals. Expertise in identification, tracking and mitigation of risks and managing change to existing workforce.➢ Skilled in proposing digital transformation solutions to infrastructure problems➢ Identifying waste in processes & leading teams to delivery efficiency➢ Strong collaborator between stakeholders, especially between clients and IT➢ Strong data analysis, including measures of effectiveness utilizing Six Sigma and Lean tools➢ Proactive project management & mitigation of multiple risks and jeopardies➢ Mentor, coach & effective communicator to diverse audiences Clients: Trexin Consulting, with Health Care Science Corp (HCSC) account and The Joshua-Mission (non profit) - International medical missions to Jamaica providing health exams and prescribing medication to Jamaica people. Three deployments of medical volunteers and medical supplies have served over 1200 Jamaicans.
  • Amdocs
    Senior Business Manager, Senior Release Manager
    Amdocs 2013 - 2017
    Greater Chicago Area
    Increased data quality by 20%, (through reduced data errors) by evangelizing a mission of stable data architecture and leading the implementation of the business process changes. The scope included all of the project development work requested from the client AT&T, into Amdocs’ technology development. Simultaneously tracked and managed all ongoing changes of ~400 projects annually throughout the software development lifecycle. Led a critical enterprise automation project from initiation to deployment. Chaired Release Change Control Board representing over 600 applications in accepting projects into several concurrent releases while managing all release change requests. Release process SME; brought Lean processes into work intake team and coordinated release transition of Agile projects into Waterfall releases. Release managed triennial and monthly release packaging and deployments. Accomplished a very high quality deployment of ~100 projects, representing over 1.4M development & test hours with zero impacting defects. Achieved results by mitigating risks and escalation of issues to accountable decision makers and strong communication with senior leadership, stakeholders, program managers and project managers.
  • At&T
    Technical Director - Application Development, Senior Business Manager, Senior Release Manager
    At&T Sep 2000 - Jan 2013
    Greater Chicago Area
    • Identified and implemented cost savings of $385K annually (equivalent to 4,762 hours of annual employee effort) within AT&T’s technology work process. Achieved savings by leveraging Lean and Six Sigma frameworks with cross-functional leadership collaboration between technology work streams and business stakeholders. • Leveraged my strong analytic assessment of impacting change to business and technology processes representing 1K+ software applications into a common deployment schedule with 7K+ AT&T software applications. This successful strategy increased AT&T’s Retail Billing testing environment utilization from 65% to 100%.• Applying LEAN process analysis to a AT&T technology employee workflow process reduced labor requirements by 33%• Collaborated on the design, and led implementation of a consolidated dashboard view of metrics measuring the quality of the AT&T technology releases. Communicated with senior management through quarterly presentations encompassing all aspects of the quality and productivity metrics of technology deployments. • Co-led Best Practice program presentations across AT&T’s Mobile, Web and Billing technology departments. Based on audience feedback, the sessions helped to increase quality, productivity and build open and candid relationships. • Led the digital transformation of two business process automation projects for 2K+ AT&T technology employees.• Accomplished a very high quality deployment of ~100 projects, representing over 1.4M development & test hours. Achieved results by mitigating risks and escalation of issues to accountable decision makers and strong communication with senior leadership, stakeholders, program managers and project managers.
  • Olivet Nazarene University
    Adjunct Professor
    Olivet Nazarene University Jan 2008 - Jul 2012
    Greater Chicago Area
    Taught Statistics for Managers to students in the school of Graduate and Continuing Studies
  • United Airlines
    Engineer – Applications Development, Senior Staff Representative, Team Lead
    United Airlines Jun 1989 - Oct 2000
    Joined United as a Planner managing $1M in revenue per day. Then moved in to senior roles in planning and managing supply chain for United’s global ground support equipment saving $4.1M, then progressed into a Team Lead role managing teams in IT.Led technical team that modernized a 14-year-old time and attendance software application for 24K union employees. Executed the delivery of new servers, creation of the data retention policy, upgrade of application software and operating systems using Agile and Scrum principles.Led the design and implementation of the enterprise resource management DB that interfaced with several users in accounting, purchasing, and delivery using Lean principles to the process.Built financial justification for the replacement of United's ground support products valued at $600M. Successful in moving from a replacement-as-needed model, to a fleet planning process. That resulted in a threefold increase in the three-year capital plan of $160M.

Michael Herrington Skills

Cross Functional Team Leadership Strategic Planning Program Management Forecasting Vendor Management Process Improvement Team Leadership Team Building Management Project Planning Product Management Project Management Operations Management Budgets Leadership Strategy Business Analysis Financial Analysis Business Planning Coaching Software Project Management Lean Six Sigma Itil Certified Six Sigma Green Belt Software Development Change Management Lean Management Data Analysis Scrum Lean Integration Business Process Improvement Quality Management Software Development Life Cycle Business Process Enterprise Software Problem Solving Devops Scrum Certified Customer Relationship Management Agile Methodologies Information Technology It Management Requirements Analysis Consulting It Consulting Devsecops Customer Engagement Technology Change Management Client Expectations Management

Michael Herrington Education Details

Frequently Asked Questions about Michael Herrington

What company does Michael Herrington work for?

Michael Herrington works for Smx

What is Michael Herrington's role at the current company?

Michael Herrington's current role is Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master.

What is Michael Herrington's email address?

Michael Herrington's email address is he****@****ech.net

What schools did Michael Herrington attend?

Michael Herrington attended University Of Nevada, Reno, University Of Nevada-Reno.

What skills is Michael Herrington known for?

Michael Herrington has skills like Cross Functional Team Leadership, Strategic Planning, Program Management, Forecasting, Vendor Management, Process Improvement, Team Leadership, Team Building, Management, Project Planning, Product Management, Project Management.

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