Michael Herrington
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Michael Herrington Email & Phone Number

Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master at SMX
Location: Ridgecrest, California, United States 6 work roles 2 schools
1 work email found @smartronix.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email m****@smartronix.com
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Current company
SMX
Role
Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master
Location
Ridgecrest, California, United States

Who is Michael Herrington? Overview

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Quick answer

Michael Herrington is listed as Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master at SMX, based in Ridgecrest, California, United States. AeroLeads shows a work email signal at smartronix.com and a matched LinkedIn profile for Michael Herrington.

Michael Herrington previously worked as Program Manager at Smx and Principal at 5 Whys Business Consulting. Michael Herrington holds Bachelor Of Science Degree, Business Administration And Management, General, 2.48 from University Of Nevada, Reno.

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{first_initial}{last}@smartronix.com
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Profile bio

About Michael Herrington

With over eight years of experience in program and project management, I am passionate about delivering collaborated lean processes that greatly enhance the client experience and business outcomes. As a Program Manager at SMX, I oversee a $78M IT support contract for NAWCWD, which includes data center, software solutions, CRM, project management, financial management, and help desk services. I leverage my expertise in proposing digital transformation solutions to infrastructure problems, identifying waste in processes, and leading teams to higher delivery efficiency, quality, and security. I also have strong skills in data analysis, release management, risk mitigation, and stakeholder collaboration. I am a certified PMP, ITIL, CSSGB, and Scrum Master, and I hold an MBA degree from the University of Nevada-Reno. I am motivated by the challenge of finding innovative ways to improve performance and customer satisfaction, and I am always eager to learn and grow as a professional.

Listed skills include Cross Functional Team Leadership, Strategic Planning, Program Management, Forecasting, and 46 others.

Current workplace

Michael Herrington's current company

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SMX
Smx
Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master
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6 roles · 14 years

Michael Herrington work experience

A career timeline built from the work history available for this profile.

Program Manager

Current
Smx

Ridgecrest, California, United States

SMX® (formerly Smartronix), a global leader in delivering secure enterprise cloud services, is honored to be included in the Gartner® Magic QuadrantTM for the sixth year in a row. SMX delivers on the promise of cloud with a focus on accelerating transformation—securely, efficiently, and effectively. We share the strategies, shortcuts and potential pitfalls to avoid, along with where, when and how to enable the right technologies for optimal performance. Our managed services, which maintain FedRAMP authorization, provide security, speed and flexibility. Our deep partnerships with the world’s foremost Cloud Solutions Providers (CSPs)—Amazon Web Services, Microsoft Azure, and Google Cloud—means SMX can define, develop, and deliver solutions that can transform your business and take you further.Execution of IMITSS program as prime contractor in accordance with costs, risks, schedules, and scope• Increased CPARS ratings in two categories • Manage risks, opportunities, and technical solutions in support of client success• Produce programmatic reports and CDRL deliverables for management and Navy • Support proposal development and capture efforts for growth opportunities• Deliver procurement requests through all stages

Sep 2020 - Present

Principal

5 Whys Business Consulting

Greater Chicago Area

5 Whys is committed to delivering collaborated Lean processes that greatly enhance the client experience. Deep experience in crafting strategies and proposals towards more efficient business operations and applying that efficiency to scale operations. Then implementing the strategy through creation of project plans, schedules, and the management of risk and performance to successful deployment of goals. Expertise in identification, tracking and mitigation of risks and managing change to existing workforce.➢ Skilled in proposing digital transformation solutions to infrastructure problems➢ Identifying waste in processes & leading teams to delivery efficiency➢ Strong collaborator between stakeholders, especially between clients and IT➢ Strong data analysis, including measures of effectiveness utilizing Six Sigma and Lean tools➢ Proactive project management & mitigation of multiple risks and jeopardies➢ Mentor, coach & effective communicator to diverse audiences Clients: Trexin Consulting, with Health Care Science Corp (HCSC) account and The Joshua-Mission (non profit) - International medical missions to Jamaica providing health exams and prescribing medication to Jamaica people. Three deployments of medical volunteers and medical supplies have served over 1200 Jamaicans.

Oct 2017 - Sep 2020

Senior Business Manager, Senior Release Manager

Greater Chicago Area

Increased data quality by 20%, (through reduced data errors) by evangelizing a mission of stable data architecture and leading the implementation of the business process changes. The scope included all of the project development work requested from the client AT&T, into Amdocs’ technology development. Simultaneously tracked and managed all ongoing changes of ~400 projects annually throughout the software development lifecycle. Led a critical enterprise automation project from initiation to deployment. Chaired Release Change Control Board representing over 600 applications in accepting projects into several concurrent releases while managing all release change requests. Release process SME; brought Lean processes into work intake team and coordinated release transition of Agile projects into Waterfall releases. Release managed triennial and monthly release packaging and deployments. Accomplished a very high quality deployment of ~100 projects, representing over 1.4M development & test hours with zero impacting defects. Achieved results by mitigating risks and escalation of issues to accountable decision makers and strong communication with senior leadership, stakeholders, program managers and project managers.

2013 - 2017 ~4 yrs

Technical Director - Application Development, Senior Business Manager, Senior Release Manager

Greater Chicago Area

• Identified and implemented cost savings of $385K annually (equivalent to 4,762 hours of annual employee effort) within AT&T’s technology work process. Achieved savings by leveraging Lean and Six Sigma frameworks with cross-functional leadership collaboration between technology work streams and business stakeholders. • Leveraged my strong analytic assessment of impacting change to business and technology processes representing 1K+ software applications into a common deployment schedule with 7K+ AT&T software applications. This successful strategy increased AT&T’s Retail Billing testing environment utilization from 65% to 100%.• Applying LEAN process analysis to a AT&T technology employee workflow process reduced labor requirements by 33%• Collaborated on the design, and led implementation of a consolidated dashboard view of metrics measuring the quality of the AT&T technology releases. Communicated with senior management through quarterly presentations encompassing all aspects of the quality and productivity metrics of technology deployments. • Co-led Best Practice program presentations across AT&T’s Mobile, Web and Billing technology departments. Based on audience feedback, the sessions helped to increase quality, productivity and build open and candid relationships. • Led the digital transformation of two business process automation projects for 2K+ AT&T technology employees.• Accomplished a very high quality deployment of ~100 projects, representing over 1.4M development & test hours. Achieved results by mitigating risks and escalation of issues to accountable decision makers and strong communication with senior leadership, stakeholders, program managers and project managers.

Sep 2000 - Jan 2013

Adjunct Professor

Olivet Nazarene University

Greater Chicago Area

Taught Statistics for Managers to students in the school of Graduate and Continuing Studies

Jan 2008 - Jul 2012

Engineer – Applications Development, Senior Staff Representative, Team Lead

Joined United as a Planner managing $1M in revenue per day. Then moved in to senior roles in planning and managing supply chain for United’s global ground support equipment saving $4.1M, then progressed into a Team Lead role managing teams in IT.Led technical team that modernized a 14-year-old time and attendance software application for 24K union employees. Executed the delivery of new servers, creation of the data retention policy, upgrade of application software and operating systems using Agile and Scrum principles.Led the design and implementation of the enterprise resource management DB that interfaced with several users in accounting, purchasing, and delivery using Lean principles to the process.Built financial justification for the replacement of United's ground support products valued at $600M. Successful in moving from a replacement-as-needed model, to a fleet planning process. That resulted in a threefold increase in the three-year capital plan of $160M.

Jun 1989 - Oct 2000
2 education records

Michael Herrington education

FAQ

Frequently asked questions about Michael Herrington

Quick answers generated from the profile data available on this page.

What company does Michael Herrington work for?

Michael Herrington works for SMX.

What is Michael Herrington's role at SMX?

Michael Herrington is listed as Program Manager @ SMX | MBA, ITIL, CSSGB, Scrum Master at SMX.

What is Michael Herrington's email address?

AeroLeads has found 1 work email signal at @smartronix.com for Michael Herrington at SMX.

Where is Michael Herrington based?

Michael Herrington is based in Ridgecrest, California, United States while working with SMX.

What companies has Michael Herrington worked for?

Michael Herrington has worked for Smx, 5 Whys Business Consulting, Amdocs, At&T, and Olivet Nazarene University.

How can I contact Michael Herrington?

You can use AeroLeads to view verified contact signals for Michael Herrington at SMX, including work email, phone, and LinkedIn data when available.

What schools did Michael Herrington attend?

Michael Herrington holds Bachelor Of Science Degree, Business Administration And Management, General, 2.48 from University Of Nevada, Reno.

What skills is Michael Herrington known for?

Michael Herrington is listed with skills including Cross Functional Team Leadership, Strategic Planning, Program Management, Forecasting, Vendor Management, Process Improvement, Team Leadership, and Team Building.

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