Michael Hetcko Email and Phone Number
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Michael Hetcko personal email
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As a Vice President with technology start-up Facilities Survey Inc. (FSI), my mission is to build trust with world-class clients while expanding revenue through innovative products and services.I am proud to deliver cutting-edge software applications solving critical issues for healthcare clients including The Cleveland Clinic. As FSI’s 3rd employee, I helped to build the company, developing our SaaS Custom Maintenance Software (CMS). I introduced marketing strategies and competitive pricing for this offering while expanding our add-on solutions to resolve our clients pressing business issues. We were able to deliver 20% annual revenue growth for 10 consecutive years, generating a profit for 13 straight years and consistently meeting or exceeding our growth targets.In my previous role as Senior Strategic Pricing Analyst for Fortune 100 leader FedEx, I was an instrumental member of the team growing profits and revenue through customized pricing for our top clients. As a cross-functional project team leader, I optimized pricing strategies across delivery modes and products. I supported global sales negotiations and developing pricing strategies for top clients including Toyota, Harbor Freight, and California Wine Baskets. I also strengthened organizational capabilities, creating comprehensive new hire training programs and measuring proficiency through a weekly review process.In implementation and relationship management roles for companies including FreeMarkets (acquired by Ariba/SAP), I delivered value for customers through identifying each client’s specific business needs and providing customized software solutions. In addition to my relationship management knowledge, my small business development expertise includes M&A, cash flow management, budgeting, HR/legal work requirements, state/local and tax reporting requirements, 3rd party CPA/auditing, and hiring. I continually expand my business skills through my start-up experience and an MBA from the University of Pittsburgh.Please feel free to reach out if I can help your organization in any way – I am always happy to connect with like-minded people.
Hanco, Ltd
View- Website:
- hancoinc.com
- Employees:
- 13
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Chief Financial OfficerHanco, Ltd Oct 2023 - PresentPittsburgh, Pennsylvania, United States
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Chief Financial OfficerMedpipe Oct 2023 - PresentPittsburgh, Pennsylvania, United States -
Advisory ManagerWilke Cpas & Advisors Nov 2022 - Oct 2023Pittsburgh, Pennsylvania, United States -
Vice PresidentFacilities Survey, Inc. Sep 2007 - Sep 2022I served as an instrumental member of the leadership team for a healthcare maintenance management software start-up, leading 5 direct/indirect reports across operations, customer support, and sales. I lead budgeting and orchestrate strategic planning, establishing processes and procedures. Key accomplishments include:Small Business Development:•Grew business to $6MM in 14 years as 3rd employee, expanding business to 30+ employees with 20% annual growth and achieving/exceeding targets for 10 straight years while delivering profit for 13 years.•Launched Custom Maintenance Software (CMS) product, creating scalable SaaS application, developing marketing and pricing strategies, and serving wide range of healthcare clients.Demonstrated Financial Expertise:•Positioned Facilities Survey Inc. (FSI) for 2020 sale, leading internal financial and accounting programs, shifting accounting from cash/tax-based to GAAP accrual accounting, and optimizing financial processes.•Directed auditing programs, collaborating with accounting firm for opening audit and 1st year business audit and establishing best practices to facilitate future audits and develop documentation for order-to-cash and vendor-order-to-payment processes.Trusted Relationship Management and Sales Growth:•Built relationships with highly-regarding healthcare organizations, serving as Executive Sponsor for clients including The Cleveland Clinic, Medxcel, University of Utah, and Encompass Health.•Drove revenue growth while managing retention, identifying client pain points, introducing new products and customized services, facilitating compliance and financial reporting, and negotiating pricing.Application Development Leadership:•Served as key member of leadership team developing world-class software and applications, with solutions managing 650+ million sq.ft. of hospital space annually and best practices adopted by leading professional bodies including American Society for Healthcare Engineering (ASHE). -
Senior Strategic Marketing Project AnalystFedex Services May 2005 - Sep 2007Pittsburgh, Pennsylvania, United StatesI boosted revenue and profits through customized strategic pricing programs for current and potential clients across FedEx products (Ground, Express, Freight, and SmartPost). I collaborated with sales directors/team to develop pricing strategies. I analyzed customer shipping data and forecasted margins via Excel-based models. Key accomplishments include:•Optimized pricing strategies across delivery modes/products as leader of cross-functional project team.•Raised profitability while growing revenue, supporting global sales negotiations and developing pricing strategies for top clients including Toyota, Harbor Freight, and California Wine Baskets.•Strengthened organizational capabilities, creating comprehensive new hire training program and measuring proficiency through weekly review process.
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Business ConsultantAriba May 2003 - Aug 2004Pittsburgh, Pennsylvania, United StatesI upgraded client sourcing capabilities, deploying online sourcing programs within self-service application. Key accomplishments include:•Delivered customized consulting to clients, supporting online auction and RFP development deployment. -
Relationship ManagerCeridian Employer Services Jan 2001 - Apr 2003Pittsburgh, Pennsylvania, United StatesI built trust with key clients, serving as primary customer contact. I introduced additional services and new product offerings, leading monthly/quarterly review meetings, providing regular customer updates, and supporting implementation team with data transition process. I developed internal and external capabilities, training internal team on Crystal Reports/SQL and external clients on software usage best practices. Key accomplishments include:• Generated 11% growth (vs 5% goal) while retaining 100% of assigned clients, identifying opportunities for new and existing clients.
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Client Implementation ManagerFour Rivers Software Systems Aug 1997 - Jan 2001Pittsburgh, Pennsylvania, United StatesI enhanced client systems through new software and application implementations, delivering on-site and online support. I provided post-sales consultative service and implementation guidance, mapping and migrating existing systems into TMS application. Key accomplishments include:•Served as project manager for largest client (HCA Healthcare) with 300 US hospitals, leading training and implementation across entire portfolio.•Instrumental to development of ITMS web-based CMMS solution, creating initial functional specifications.
Michael Hetcko Skills
Michael Hetcko Education Details
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Finance And Marketing -
Business Administration And Management, General
Frequently Asked Questions about Michael Hetcko
What company does Michael Hetcko work for?
Michael Hetcko works for Hanco, Ltd
What is Michael Hetcko's role at the current company?
Michael Hetcko's current role is Focused on exceptional customer service..
What is Michael Hetcko's email address?
Michael Hetcko's email address is mh****@****sur.com
What is Michael Hetcko's direct phone number?
Michael Hetcko's direct phone number is +141233*****
What schools did Michael Hetcko attend?
Michael Hetcko attended University Of Pittsburgh Katz Graduate School Of Business, Washington & Jefferson College.
What skills is Michael Hetcko known for?
Michael Hetcko has skills like Business Development, Analysis, Marketing Strategy, Process Improvement, Account Management, Contract Negotiation, New Business Development, Pricing, Cross Functional Team Leadership, Sales, Business Analysis, Saas.
Who are Michael Hetcko's colleagues?
Michael Hetcko's colleagues are Michael Jonnet, Heshanie Alosyous, Shonna Povrzenich, Bob Tiebens, Harry Pawluk, Wayne Fletcher, Shannon Henze.
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