Responsible for entire operation of restaurant in the absence of a Senior Manager or General Manager. Optimize sales and profits to achieve or exceed plan. Helps oversee day-to-day implementation of company and local marketing programs and evaluation of results. Take direction from General Manager and completes assigned projects in a timely manner. Insures that company standards are followed. Insures that all food and beverage recipes are followed. Maintain consistent service according to our company mission statement. Actively trains and develops employees. Establish an environment of high expectations for employees. Provides constructive on-the-job coaching. Recognizes deficiencies and participates in action plan to correct problems.

Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations. Accomplishes restaurant human resource objectives by assigning, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. Meet restaurant operational standards by implementing productivity, quality, and guests-service standards; resolving problems.

Maintain customer service by helping wait staff with table preparation and food delivery. Build customer rapport by establishing relationships with regular guests; greeting customers; interceding in misunderstandings and differences between wait staff and guests; resolving complaints. Controls costs by minimizing waste. Update job knowledge by reading professional publications. Accomplishes restaurant goals by accepting ownership for accomplishing new and different requests.

Provide a pleasant dining experience by maintaining ambiance; helping out with table preparation and food delivery; building and maintaining customer rapport; recommending menus; controlling costs; supervising staff. Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations. Accomplishes restaurant human resource objectives by assigning, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems.

Supervise drink preparations and service operations. Adjust daily work schedule and reassign personnel to complete essential duties when the need arises. Accurately inventory supplies daily and order items to meet store levels. Ensure that all food and supplies are stored and maintained under proper conditions.

Supervise food preparations and service operations while on duty. Assist counter servers and food production workers during rush periods to ensure the maintenance of food service efficiency. Participate as necessary in preparation, cooking, and serving of food. Assure proper sanitation and cleanliness of the unit in order to fulfill health requirements and to enhance the eating atmosphere for customers. Adjust daily work schedule and reassign personnel to complete essential duties when the need arises. Accurately inventory supplies daily and order items to meet store levels. Ensure that all food and supplies are stored and maintained under proper conditions. Assist General Manager in the preparation of payroll figures, profit and loss statement, and weekly inventories. Help to compile financial operating data and assist in corrective actions to increase sales and profit. Assist in selection, and performance evaluation of staff. Supervise staff in a consistently fair and firm manner. Maintain steady productivity through close supervision. Provide direction when necessary. Recommend staff discipline, termination, and promotions when appropriate. Train and develop Assistant Managers and staff to perform additional responsibilities. Responsible for all cash procedures, receipts and deposits generated by the unit in the absence of the General Manager. Required to ensure cash shortages are controlled and to follow-upon daily cash reporting. Due to the fact that I learn quickly, I was promoted to assistant manager after three months of being with the company, and to co-manager after a year and a half. Assisted the Area Manager with his day to day operations which would range from getting daily sales updates to marketing the stores in the area.

Taught fire prevention classes.Handled minor medical / Pre EMS.