FLOORING INDUSTRY EXPERIENCE AND CREDENTIALS Inspector, Sales Manager, Technical Manager, and installation crew owner-operator-installer Flooring Consultants and Inspection Training Services (FCITS, #1990) Certified Hard Surface, Hardwood and Resilient Flooring Inspector Institute of Inspection Cleaning and Restoration Certification (IICRC, #70004603) Certified Carpet Cleaning Technician (CCT) Certified Repair and Reinstallation Technician (RRT) Senior Carpet Inspector (SCIp, probationary) International Certified Flooring Installers (CFI) Certified Master Installer #30 CFI Senior Certifier Served on CFI National Board of Directors Carpet and Rug Institute (CRI) Carpet Installation Standard Rewrite Committee for CRI standards 104 and 105 Published columnist in Floor Covering Installer magazine: A Carpet Installer’s NotebookEMPLOYMENT HISTORYMICHAEL HETTS & SONS, LLC CRANBERRY TWP, PAINDEPENDENT SALES AGENCY 2012 - PRESENT Representative for wide array of manufacturers, including Traxx Corp, Contect North America, Base King/EnviroStix. Sales support activities including product training for distributors’ sales staff, end-user sales calls, on-site product demonstrations, training, and technical support.CRAIN CUTTER CO. CRANBERRY TWP, PAREGIONAL SALES MANAGER 1994 - 2012 Sales responsibilities for 13 U.S. states and Ontario, Quebec, and the Maritime Provinces. Also managed marketing, technical support, training, installation clinics.ROBERTS CONSOLIDATED INDUSTRIES CHICAGO, ILREGIONAL TECHNICAL MANAGER 1991 – 1994 Technical duties focused primarily on adhesives, tools, seaming, double-glue installations, distributor product training, and support Led clinics in formats including 8 hour schools, 2-3 hour seminars, and 1 hour classes. Additional technical support in form of onsite training, end-user sales calls, and job inspections.SMILING TIGER ENTERPRISES, INC. CHICAGO, ILOWNER-OPERATOR-INSTALLER 1980 - 1991 Owner of an installation service for the high-end residential, designer, and commercial markets. Job specifying, estimating, bid preparation, design assistance, hiring, training, and managing installation crews.SUBCONTRACTED CARPET INSTALLER 1975 - 1980LEON BELOIAN RUG CO. – CARPET INSTALLER 1970 - 1974