Michael Hicks Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Control and regulate the day to day boutique operations and Inventory Management of our Men’s and Women’s Leather Goods and Ready to Wear boutiques - Ensure accuracy in stock and maintain low Shrinkage levels- Develop and train the Sales team to have an operational mindset - Lead routine cycle counts and lead annual physical inventory counts - Direct communication with Corporate Supply Chain Team assisting in analyzing store stock levels/opportunities for consolidations-… Show more - Control and regulate the day to day boutique operations and Inventory Management of our Men’s and Women’s Leather Goods and Ready to Wear boutiques - Ensure accuracy in stock and maintain low Shrinkage levels- Develop and train the Sales team to have an operational mindset - Lead routine cycle counts and lead annual physical inventory counts - Direct communication with Corporate Supply Chain Team assisting in analyzing store stock levels/opportunities for consolidations- Regional lead for a “Stock and Store Excellence” program, training other boutiques across Canada and Seattle Show less

Vancouver, British Columbia, Canada

- Responsible for leading and managing the CELINE Nordstrom RTW and Leather Good boutiques- Frequently assisted in other boutique locations, managing and directing their teams as well- Daily communication with all levels of Head Office, holding frequent calls discussing location opportunities and needs - Partner with the NA ops/buying teams to increase and curate a targeted buy based off client feedback, re-allocate slow sellers, and fulfil international product… Show more - Responsible for leading and managing the CELINE Nordstrom RTW and Leather Good boutiques- Frequently assisted in other boutique locations, managing and directing their teams as well- Daily communication with all levels of Head Office, holding frequent calls discussing location opportunities and needs - Partner with the NA ops/buying teams to increase and curate a targeted buy based off client feedback, re-allocate slow sellers, and fulfil international product transfers/orders- In charge of scheduling, pay-roll, and weekly financial reporting Show less

Vancouver, British Columbia, Canada

- Responsible to drive sales for Valentino Men's RTW, Accessories, and Shoes while acting as a brand manager/ambassador - Responsible for managing, replenishing, and visual merchandising the Valentino shop within the Men's Designer Department at Nordstrom - Managing over $400,000 worth of stock and inventory - Communicating directly with Nordstrom buying office and assisting on curating the seasonal buy for Valentino based on customer needs and consumer patterns

Vancouver, Canada Area

- Developing customer relations to enhance sale opportunities and build a loyal client book- Working in a commission environment - Consistently exceeding daily sale targets- Hands on duties such as cleaning the floor, and working at POS locations.- Use of “best judgment” when interacting with customers- Providing world class customer service to ensure client satisfaction within the store- Exceeded over $600,000 in sales annually

Richmond, British Columbia

- Providing Customer Service to Customers in a friendly environment- Preforming hands on duties such as cleaning the sales floor, working on the cash register, and cleaning the fitting rooms- Trusted access to handle Cash- Ensuring a safe and friendly shopping environment for the Hudson’s Bay Customers- Time dedication and willing to give 110% to ensure the satisfaction of my sales team as well as customers- Trusted to do Scheduling and taking on managing roles within the… Show more - Providing Customer Service to Customers in a friendly environment- Preforming hands on duties such as cleaning the sales floor, working on the cash register, and cleaning the fitting rooms- Trusted access to handle Cash- Ensuring a safe and friendly shopping environment for the Hudson’s Bay Customers- Time dedication and willing to give 110% to ensure the satisfaction of my sales team as well as customers- Trusted to do Scheduling and taking on managing roles within the work environment - Providing leadership to my fellow co-workers - Training new employees - Restocking and Inventory work Show less