Michael Hicks

Michael Hicks Email and Phone Number

Assistant Store Director @ CELINE
paris, île-de-france, france
Michael Hicks's Location
Richmond, British Columbia, Canada, Canada
Michael Hicks's Contact Details

Michael Hicks work email

Michael Hicks personal email

n/a
About Michael Hicks

Experienced and accomplished manager with over 10 years of sales and development experience in a luxury retail environment

Michael Hicks's Current Company Details
CELINE

Celine

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Assistant Store Director
paris, île-de-france, france
Website:
celine.com
Employees:
1806
Michael Hicks Work Experience Details
  • Celine
    Assistant Store Director
    Celine Mar 2024 - Present
    Vancouver, British Columbia, Canada
  • Celine
    Operations Manager
    Celine Nov 2023 - Mar 2024
    Vancouver, British Columbia, Canada
    - Control and regulate the day to day boutique operations and Inventory Management of our Men’s and Women’s Leather Goods and Ready to Wear boutiques - Ensure accuracy in stock and maintain low Shrinkage levels- Develop and train the Sales team to have an operational mindset - Lead routine cycle counts and lead annual physical inventory counts - Direct communication with Corporate Supply Chain Team assisting in analyzing store stock levels/opportunities for consolidations-… Show more - Control and regulate the day to day boutique operations and Inventory Management of our Men’s and Women’s Leather Goods and Ready to Wear boutiques - Ensure accuracy in stock and maintain low Shrinkage levels- Develop and train the Sales team to have an operational mindset - Lead routine cycle counts and lead annual physical inventory counts - Direct communication with Corporate Supply Chain Team assisting in analyzing store stock levels/opportunities for consolidations- Regional lead for a “Stock and Store Excellence” program, training other boutiques across Canada and Seattle Show less
  • Celine
    Department Manager : Leather Goods & Ready-To-Wear
    Celine Sep 2022 - Mar 2023
    Vancouver, British Columbia, Canada
    - Responsible for leading and managing the CELINE Nordstrom RTW and Leather Good boutiques- Frequently assisted in other boutique locations, managing and directing their teams as well- Daily communication with all levels of Head Office, holding frequent calls discussing location opportunities and needs - Partner with the NA ops/buying teams to increase and curate a targeted buy based off client feedback, re-allocate slow sellers, and fulfil international product… Show more - Responsible for leading and managing the CELINE Nordstrom RTW and Leather Good boutiques- Frequently assisted in other boutique locations, managing and directing their teams as well- Daily communication with all levels of Head Office, holding frequent calls discussing location opportunities and needs - Partner with the NA ops/buying teams to increase and curate a targeted buy based off client feedback, re-allocate slow sellers, and fulfil international product transfers/orders- In charge of scheduling, pay-roll, and weekly financial reporting Show less
  • Nordstrom
    Assistant Manager - Designer Shoes
    Nordstrom Feb 2022 - Sep 2022
    Vancouver, British Columbia, Canada
  • Nordstrom
    Valentino Brand Manager
    Nordstrom Oct 2018 - Mar 2022
    - Responsible to drive sales for Valentino Men's RTW, Accessories, and Shoes while acting as a brand manager/ambassador - Responsible for managing, replenishing, and visual merchandising the Valentino shop within the Men's Designer Department at Nordstrom - Managing over $400,000 worth of stock and inventory - Communicating directly with Nordstrom buying office and assisting on curating the seasonal buy for Valentino based on customer needs and consumer patterns
  • Nordstrom
    Mens Designer Sales Associate
    Nordstrom Aug 2015 - Mar 2022
    Vancouver, Canada Area
    - Developing customer relations to enhance sale opportunities and build a loyal client book- Working in a commission environment - Consistently exceeding daily sale targets- Hands on duties such as cleaning the floor, and working at POS locations.- Use of “best judgment” when interacting with customers- Providing world class customer service to ensure client satisfaction within the store- Exceeded over $600,000 in sales annually
  • Hudson'S Bay Company
    Retail Sales Associate
    Hudson'S Bay Company Sep 2013 - Aug 2015
    Richmond, British Columbia
    - Providing Customer Service to Customers in a friendly environment- Preforming hands on duties such as cleaning the sales floor, working on the cash register, and cleaning the fitting rooms- Trusted access to handle Cash- Ensuring a safe and friendly shopping environment for the Hudson’s Bay Customers- Time dedication and willing to give 110% to ensure the satisfaction of my sales team as well as customers- Trusted to do Scheduling and taking on managing roles within the… Show more - Providing Customer Service to Customers in a friendly environment- Preforming hands on duties such as cleaning the sales floor, working on the cash register, and cleaning the fitting rooms- Trusted access to handle Cash- Ensuring a safe and friendly shopping environment for the Hudson’s Bay Customers- Time dedication and willing to give 110% to ensure the satisfaction of my sales team as well as customers- Trusted to do Scheduling and taking on managing roles within the work environment - Providing leadership to my fellow co-workers - Training new employees - Restocking and Inventory work Show less

Michael Hicks Skills

Customer Service Customer Satisfaction Customer Relations Customer Experience Leadership Teamwork Communication Social Responsibility Sales Problem Solving Retail Sales

Michael Hicks Education Details

Frequently Asked Questions about Michael Hicks

What company does Michael Hicks work for?

Michael Hicks works for Celine

What is Michael Hicks's role at the current company?

Michael Hicks's current role is Assistant Store Director.

What is Michael Hicks's email address?

Michael Hicks's email address is mi****@****ine.com

What schools did Michael Hicks attend?

Michael Hicks attended The University Of British Columbia.

What skills is Michael Hicks known for?

Michael Hicks has skills like Customer Service, Customer Satisfaction, Customer Relations, Customer Experience, Leadership, Teamwork, Communication, Social Responsibility, Sales, Problem Solving, Retail Sales.

Who are Michael Hicks's colleagues?

Michael Hicks's colleagues are Skyle Nontakorn, Marco Pazzi, Luis Bonfiglio, Alice Reynolds, Marie Laurent, Camille Flageul, Yusei Usui.

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