Michael Hinkle Email & Phone Number

I am an experienced Cloud Engineer with a strong background in storage solutions, cloud infrastructure, and virtualization technologies, including Dell EMC services, VMware, VNX, and Avamar. Certified in VCE VMware/Cisco Converged Enterprise, I am also well-versed in Information Storage Management V3 (ISM V3) and ITIL V3. My tenure at Dell EMC included leading upgrades for Symmetrix VMAX and managing Cisco and Brocade systems, earning me the Dell EMC Bronze and Silver Awards for excellence in customer service. My skills in cloud engineering and technical troubleshooting are complemented by a commitment to continuous learning and adapting to new technologies.Core Skills: ● Cloud Infrastructure Management (AWS, Azure, Google Cloud) ● Storage Solutions (Dell EMC, VMware, Cisco, Brocade) ● Virtualization and Backup (VMware, VNX, Avamar) ● IT Service Management (ITIL V3) ● Technical Troubleshooting and Support ● System Imaging and Deployment (Clonezilla, Active Directory) ● Team Leadership and Training ● Compliance and Security (SSI Clearance - Expired)