Supplying best-in-the-business warranties to the motor industry in Northern Ireland. Multi award winning company, with integrity, flexibility and a partnership approach to business at our core.

Uniquely within Citroen UK my role combines all dealer-facing field based management roles within Northern Ireland.Sales: Ensuring dealer sales and business performance.Analysis of market statistics and dealer potential. Planning of dealer marketing.Communication and management of sales campaigns.Maintenance of brand standards.Stock management.Business development support to improve profitability.Improvement of customer satisfaction.Staff development/coaching (Sales processes, customer service).Parts and Services:Manage all aspects of Aftersales and Parts performance.CSI, warranty, retail hours and parts sold

Manage a zone of 19 dealers in all aspects of Aftersales and Parts: from CSI, warranty, retail penetration, franchising, recall management, parts performance and profitability. My zone is consistently ranked in the top 3 in the UK

Area Sales Manager - managed a zone of 12 MG Rover dealers - at the end of Q1 2005 (when MG Rover closed) my zone was the top performing zone in UK. Market Share in N Ireland was up 28% year on year.