Michael Honohan Email & Phone Number

12 years experience in project management with a total understanding of each phase of the project life cycle and methodology. This includes discovery, requirement gathering, test script development, testing and defect resolution, vendor relations, procedure documentation, training, implementation and post implementation supportExtensive leadership and management experience with a team of 10 analysts under my direct supervision. Proven success in providing direction to the team in maintaining project scope and requirements, managing time estimates and costs, and status reporting. Served as single point of contact for senior management, operations, vendor and other bank applications impacted by the project. Escalation point to insure no negative impacts to the project milestones or implementation dates. Preparing and executing organizational readiness across each business unit. This includes oversight of all implementation tasks, meeting with management to evaluate operational and technical readiness and post implementation support.Expertise in risk mitigation which includes coordinating regular meetings with the line of business, Information Technology, Operations, and Corporate Audit to review and evaluate controls.Post production support which includes prioritizing and maintaining open issue documentation, daily status meetings to monitor processing service levels, documenting new issues and addressing questions and/or concerns from senior management and other business units.

• Replaced Intranet’s MoneyNet system for Wire Transfer to ACI’s Money Transfer System in 2003. This has included 2 upgrades since 2003.• Regular scheduling of ACI’s service packs for Wire Transfer to ensure updates to code and defect resolution.• Facilitated weekly meetings with users, senior management, and international counterparts.• Responsible for all testing and implementing of SWIFT Fall code releases.• Regular Wire Transfer contingency testing with Federal Reserve.• Oversight of all internal contingency testing. This included total fail over to the NCC hot site twice a year.• Worked with Corporate Audit to ensure all controls were in place and address any question or concerns that were identified during the Wire Transfer annual audit review.

• Managed Wire Transfer’s review team. Responsibilities included review of all transactions that required additional information or processing prior to release from the bank. This included callbacks, daylight overdrafts, and incorrect routing information.• Managed the Wire Transfer Maintenance team. Responsibilities included new customer set-ups, client account updates, database changes required for risk reduction, and working with Cash Management for question or changes for any new or existing client questions.• Led monthly meetings between Wire Transfer, Cash Management and Project Management to address any issues or processing changes that occurred over the past 30 days. These meetings also included updates to current projects or upcoming projects that would impact Wire Transfer.• Annual employee reviews and salary changes.• Worked with Human Resources for new hires.• Weekly updates with management for status on current processing and staffing issues.• Worked with the Wire Transfer Technical team when system issues were identified.

• Assisted with PEP+ upgrade to version 2.0.• Consolidated all National City ACH departments to Cleveland operations.• Part of the ACH acquisition team for Integra Bank merger in Pennsylvania.• Provided production support and led monthly meetings with the ACH Technical team, Data Center, and Operations to discuss processing issues.• Handled all divestitures for ACH.

• Implemented upgrade for the Gardenia Cash Vault System.• Implemented new procedures and controls for reduced risk.• Balanced all GL’s for Vault Operations and addressed outages associated with processing.• Worked with Cash Management for all new client set-ups.• Addressed incoming branch deposit issues.• Oversight of all branch outgoing currency orders.• Worked with Protection Services for internal cash outages.