Veteran IT professional with experience encompassing over a decade of demanding enterprise level IT management and support in prestigious global law and healthcare firms. Outstanding communication skills and consistent delivery of first class service; interfaces effectively with upper management, vendors, peers and staff. Highly adaptable in dealing with new situations and diverse cultures. Global traveler willing to work internationally. Native language is English, fluent in Mandarin Chinese and Spanish.Specialties: User/Computer migration to Windows 10 Ent. Full computer system upgrades; hardware, software, firmware. Training in Microsoft network operating systems and applications; Windows 7 & 10 Enterprise; Office 365; Windows Server; Exchange Server. Install and manage servers, network switches, routers, LAN adapters and cabling. Setup, configured and deployed VMWare virtual servers. Plan, install, setup and manage Wireless LAN Access Points. Key member of IT team to relocate all computer user equipment to new office space in another building with minimal impact to personnel or business activity, 2013.Setup and manage HP printers with HP Access Control print management; creating and managing user print accounts. Personally installed, connected and patched all Cisco 3750 network switches and APC PDU equipment in MDF and IDF rooms for all 4 floors in new office space, 2013.Setup, configured and deployed multiple VMWare virtual servers for use in remote offices.Personally selected as member of special network team to perform a complete network infrastructure recabling and upgrade in Washington, D.C. offices of Morrison & Foerster LLP.