Michael Hope

Michael Hope Email and Phone Number

Regional Manager @ Little Big Burger
portland, oregon, united states
Michael Hope's Location
Gresham, Oregon, United States, United States
Michael Hope's Contact Details

Michael Hope personal email

About Michael Hope

I am a dedicated spouse to my beloved wife, Piper, and a proud father to three wonderful children: Avery, Quinn, and our newest addition, Elliot.My career in management spans over two decades, during which I've cultivated a strong foundation in customer service. From a young age, I was involved in our family-owned restaurant, where I regularly engaged with diverse clientele while assisting with table service. Building meaningful connections with people has become second nature to me.Over the years, I've assumed managerial roles at prominent companies like AT&T, Batteries Plus, and most recently, T-Mobile. A pivotal aspect of my professional journey has been the art of networking and establishing a network of peers and mentors who I can depend on. This has been a true passion of mine.I derive immense satisfaction from studying various management and sales approaches, seamlessly incorporating valuable elements into our strategies to meet unique requirements. Embracing continuous learning and adapting these insights to our work environment is an ever-engaging pursuit that I enthusiastically share with my colleagues.My upbringing within a family of educators and military personnel has instilled in me a deep appreciation for education and personal growth. Transferring these values to those I manage is a fulfilling endeavor, one I take great pleasure in. Recognizing and celebrating their achievements is a gratifying aspect of my managerial style.

Michael Hope's Current Company Details
Little Big Burger

Little Big Burger

View
Regional Manager
portland, oregon, united states
Employees:
40
Michael Hope Work Experience Details
  • Little Big Burger
    Regional Manager
    Little Big Burger May 2024 - Present
    Portland, Oregon Metropolitan Area
    Regional Manager | Restaurant Operations | Leadership | Strategic PlanningAs a regional manager, I spearhead the successful operation of multiple restaurant locations within a designated geographic area. In addition to implementing company policies and optimizing operational efficiency, I play a pivotal role in talent acquisition, overseeing the hiring process for general managers and associates. My responsibilities also include evaluating the performance of general managers and associates, providing feedback, and implementing strategies for professional development. With expertise in financial management, team leadership, and strategic planning, I drive growth and profitability while ensuring adherence to brand standards.
  • T-Mobile
    Retail Store Manager
    T-Mobile Oct 2022 - May 2024
    Portland, Oregon Metropolitan Area
    Deliver comprehensive cellular solutions and home internet packages to our valued clients, presenting an alternative sales approach distinct from that of used car salespersons. Our commitment to exceptional customer service is paramount, allowing our adept rapport-building skills to drive the sales process.Oversee the strategic arrangement and availability of inventory on the sales floor, including diligent management of profit and loss as well as inventory levels.Play a pivotal role as a mentor to new team members, imparting essential knowledge of programs and methodologies to ensure their proficiency in providing clients with an array of service options. Additionally, offer guidance in effective sales techniques, empowering them to cultivate heightened sales prospects.
  • Batteries Plus
    Account Manager
    Batteries Plus Oct 2021 - Oct 2022
    Portland, Oregon Metropolitan Area
    Oversaw the operational aspects of the company, encompassing training, financial management, as well as providing coaching and counseling support.Guided and mentored staff in the art of effective sales execution, employing purposeful sales methodologies centered around rapport-building and the creation of genuine 5-minute friend customer relationships.Ensured meticulous organization of both the warehouse and sales floor areas, maintaining an efficient and accessible workspace.Held certifications in Forklift operation, along with specialized repair certifications for Samsung and Apple products, showcasing a breadth of technical expertise.
  • At&T
    Sales Manager
    At&T Jan 2014 - Oct 2021
    Gresham, Oregon, United States
    Sales Manager/Operations ManagerFebruary 2010 – October 2021• Led and nurtured sales consultants, driving consistent overachievement of monthly sales targets and fostering business expansion through a robust sales pipeline.• Held comprehensive responsibility for the entire sales team's management, including scheduling, onboarding, disciplinary actions, and all other leadership facets associated with sales teams.• Achieved the distinguished position of the #1 ranked sales manager for an extended period and secured the impressive 9th rank nationally out of more than 22,000 fellow sales managers.• Demonstrated exceptional performance by attaining every available award, maintaining an average of 225% attainment against all sales targets throughout my tenure at AT&T.Awards & Achievements• AT&T Sales Summit Winner: 2011, 2012, 2020 - Annual Award recognizing top 1% in sales• AT&T Power Sales Leader: 34 Consecutive Months - Quarterly Award ranking in the top 1% in sales• AT&T Service Excellence Award: 2019 - Annual Peer-Advocated Award for Outstanding Customer Service & Collaborative Teamwork• AT&T RISE Graduate: 2012 & 2021 - Graduate of the Leader Lead Mentorship Program• AT&T Management Development Graduate: 2012 & 2016 - Advanced Management Development graduate, gaining an elevated business perspective
  • At&T
    Assistant Store Manager
    At&T Feb 2010 - Jan 2014
    Bend, Oregon
    Team Supervision: Provide guidance and oversight to a team of sales consultants, ensuring they meet sales targets and deliver excellent customer service.Training and Onboarding: Assist in training new hires, helping them understand AT&T's products, services, sales techniques, and customer service standards.Sales Performance Management: Monitor individual and team sales performance, identify areas for improvement, and implement strategies to achieve and exceed sales goals.Customer Service: Address customer inquiries, concerns, and complaints to ensure a positive customer experience. Handle escalated issues to ensure timely resolution.
  • Best Buy
    Sales Manager
    Best Buy Jan 2008 - Feb 2010
    Bend, Oregon
    Successfully elevated two underperforming departments beyond company expectations.Transformed the sales culture of both departments, turning them into the most high-performing units within the store.Oversaw various aspects of company operations, encompassing training, financial management, as well as coaching and counseling.
  • Staples
    Sales Manager
    Staples Dec 2005 - May 2008
    Bend, Oregon
    Supervised a team of fifteen sales associates, ensuring proper scheduling, conducting evaluations, and facilitating training sessions.Assumed complete accountability for daily store operations, including profit and loss management, sales strategy development, inventory supervision, product promotion, and visual merchandising.Enhanced efficiency and decreased shrinkage by inspiring the receiving staff to maintain meticulous records.Established clear responsibilities and objectives for selling specialists.
  • Blockbuster
    Store Manager
    Blockbuster Jan 2003 - Dec 2005
    418 S Beavercreek Rd, Oregon City, Or 97045
    Supervised a team comprising ten sales associates, encompassing tasks such as recruitment, sales training, and fostering employee growth.Held responsibility for enhancing the store's aesthetic appeal, driving sales, and overseeing in-store visual merchandising efforts.
  • Livebridge
    Call Center Supervisor
    Livebridge Jan 2000 - Jan 2003
    7303 Se Lake Rd, Milwaukie, Or, 97267
    Conducted a thorough analysis of departmental operations and implemented enhanced protocols that led to heightened productivity and optimized resource allocation.Maintained close coordination of job schedules and requirements across all departments, ensuring seamless operations.Developed comprehensive recruitment policies, overseeing the interview, training, and performance monitoring of employees in alignment with company objectives and guidelines.

Michael Hope Skills

Recruiting Inventory Management Training Sales Retail Management Visual Merchandising Time Management Customer Service Inventory Control Coaching Selling Hiring P&l Management Interviews Store Operations Cold Calling Sales Process Account Management Direct Sales Sales Management Sales Operations

Michael Hope Education Details

Frequently Asked Questions about Michael Hope

What company does Michael Hope work for?

Michael Hope works for Little Big Burger

What is Michael Hope's role at the current company?

Michael Hope's current role is Regional Manager.

What is Michael Hope's email address?

Michael Hope's email address is michael.hope@att.eu

What schools did Michael Hope attend?

Michael Hope attended Western Governors University, Columbia Gorge Community College.

What skills is Michael Hope known for?

Michael Hope has skills like Recruiting, Inventory Management, Training, Sales, Retail, Management, Visual Merchandising, Time Management, Customer Service, Inventory Control, Coaching, Selling.

Who are Michael Hope's colleagues?

Michael Hope's colleagues are Tri Wahyudi, Eli Escalona, Castro Correa, Luke Baldini, Colin Tierney, Victoria Medina, Stacey Macey.

Not the Michael Hope you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.