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Michael Hoven is listed as Client Experience based in Mobile, Alabama, United States. AeroLeads shows a work email signal at cpsi.com and a matched LinkedIn profile for Michael Hoven.
Michael Hoven previously worked as Director of Client Experience at Cpsi and Assistant Director Client Experience at Cpsi. Michael Hoven holds Bachelor'S Degree, Finance And Financial Management Services from University Of South Alabama.
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AeroLeads found 1 current-domain work email signal for Michael Hoven. Compare company email patterns before reaching out.
Client Experience Leader skilled in taking support teams to the next level by fostering a culture of empathy, efficiency and continuous enhancement. Consistently reduced resolution times annually by 20%, and orchestrated a Customer Service Vision to provided outstanding service to 650+ clients.
Listed skills include Software Documentation, Process Improvement, Healthcare Information Technology, Team Building, and 10 others.
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Mobile, Alabama, United States
-Led a team of support specialists, ensuring they were equipped with the necessary skills and knowledge to provide excellent service.-Developed training programs to enhance the team's technical expertise and customer service skills.Implemented performance metrics and conducted regular evaluations to ensure the team met or exceeded service level agreements.
Mobile, Alabama, United States
-Assisted in overseeing the implementation process of SaaS healthcare support solutions from initiation to completion. This involved coordinating with project managers, implementation specialists, and other team members to ensure projects are delivered on time and within budget.-Addressed client concerns, gathered feedback, and ensured that their.
Mobile, Alabama, United States
Oversaw the implementation and support of SaaS healthcare support solutions, managing timelines, resources, and budgets to ensure successful project delivery. Coordinate with cross-functional teams to address any challenges and drive projects to completion.- Oversaw a team of implementation specialists, support staff. Provide guidance, mentorship, and.
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Michael Hoven is listed as Client Experience.
AeroLeads has found 1 work email signal at @cpsi.com for Michael Hoven.
Michael Hoven is based in Mobile, Alabama, United States.
Michael Hoven has worked for Cpsi.
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Michael Hoven holds Bachelor'S Degree, Finance And Financial Management Services from University Of South Alabama.
Michael Hoven is listed with skills including Software Documentation, Process Improvement, Healthcare Information Technology, Team Building, Troubleshooting, Ehr, Customer Service, and Hipaa.
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