Local Director
Current- Managing the flag ship office for 11 years, achieving target every year.
- Training and developing Assistant Managers/Senior Negotiators and new members of staff.
- Responsible for beating the competition and winning Instructions with a 75% -80% conversion rate and managing the whole process through to exchange and completion.
- Design and implementation of Valuation Packs.
- Demonstrating customer service excellence, ensuring regular testimonials. Attract and retain clients.
- Managing pipeline, to prevent abortive sales, (18% Fall through rate in 2014)
2003 - Present
~23 yrs 5 mos
