Local Director
CurrentManaging the flag ship office for 11 years, achieving target every year.• Training and developing Assistant Managers/Senior Negotiators and new members of staff.• Responsible for beating the competition and winning Instructions with a 75% -80% conversion rate and managing the whole process through to exchange and completion. • Design and implementation of Valuation Packs.• Demonstrating customer service excellence, ensuring regular testimonials. Attract and retain clients.• Managing pipeline, to prevent abortive sales, (18% Fall through rate in 2014)• Strong liaison skills with Solicitors, vendors and buyers ensuring monthly exchange pipeline predictions are met.• On a daily basis, ensuring financial services/conveyancing leads are passed improving revenue.• Negotiated better leaflet distribution costs for Brief Your Market, for all x3 branches.• Responsible for design and distribution of leaflet through Brief Your Market, using Direct Mail/20-20 • Responsible for Business Plans/Profit and loss.• Planning a structure & method to achieve monthly targets.• First and only Manager to reach half year/yearly target.• Received regular awards and bonuses.• Responsible for business development and implementing ideas with the transition from Redwoods to Belvoir.
