Helping organizations to deliver an amazing customer experience (CX), no matter the touchpoint.

Helping organizations unlock the power of their data by scaling AI solutions to dramatically improve effectiveness and efficiency across their business operations.

Strategic, technical, detail oriented leader and client advocate focused on using Artifical Intelligence and leading edge technology to improve Customer Experience. Optimistic conveyer of what is possible with deep experience and understanding on how to execute.

Head of our Financial Services (FS) vertical, responsible for all Customer Success in FS, growing our practice, helping drive a great company culture, continuously driving value at all of our client operations, and building the best team possible. Ensuring a healthy P&L that is focused on hypergrowth while continuing to stay laser-focused on driving results across our customers.

As Senior Director of Finance Operations, the primary roles and responsibilities include:• Own all business operations (including but not limited to: vendor relationships, banking, payroll, insurance, accounting, 401k, HCM, legal, etc.)• Manage the relationship between XSELL Technologies and Board of Directors through quarterly finance and operation updates at board meetings• Drive value across current client base and scale operational improvements to existing operations • Manage and ensure the accuracy of client-by-client P&L, as well as manage site-by-site P&L at 4 office locations• Provide thought leadership around business strategy and ensure staffing and resources meet growing business needs

Accretive Health is a built-for-purpose company founded in 2003 with the sole focus of generating significant, sustainable improvements in revenue cycle outcomes sufficient to enhance healthcare providers’ ability to pursue their core mission: the delivery of high quality healthcare services to their communities. We pursue this mission by offering end-to-end managed services for revenue cycle operations and through the creation ofproductive, long term partnerships with providers.As a Senior Measurement Analyst, the primary roles and responsibilities include:• Reconcile and audit data-driven analysis for health care reimbursement methodology• Initiate and implement process improvement in collaboration with internal front end operations management staff • Produce monthly financial reports and trend analyses for the Senior Vice President of Finance and Chief Financial Officer• Train offshore staff in weekly variance analysis methods• Provide ongoing support and ad-hoc training on any new reporting initiatives• Produce quarterly invoices, working with clients in understanding the benefit impact of performance-enhancement processes

Responsible for developing new business in the commercial mid-markets sector and managing relationships with existing clients.