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With over 26 years of diverse technology experience spanning retail real estate, finance, and FMCG sectors, I am poised to bring about sustainable change and establish new industry best practices in my next career endeavor. My aspiration is to lead and mentor cross-functional teams, equipping them to seize fresh business opportunities and tackle emerging challenges, ultimately steering the business towards a transformative paradigm shift.Digital Transformational Leadership: My experience includes leadership roles in complex matrix organizations, where I guide corporate and business teams towards innovative directions that reshape fundamental business processes and models. This involves articulating a clear vision, defining strategic goals, and driving actionable steps leading to tangible deliverables. I thrive as a dynamic self-starter, motivating teams to align with the core vision while acquiring new competencies. Notable achievements include spearheading comprehensive digital transformations spanning various areas, from leasing and loyalty to digital workplace solutions, infrastructure, data analytics, and process automation.Technology Innovation and Business Integration: In an ever-evolving and disruptive technology landscape, I have empowered my teams to stay agile in response to market dynamics while maintaining a balance with enterprise-level scalability and modular system architecture. Collaborating with key executives across diverse business functions, I've ensured that technology solutions align with business needs and are operationally deployable. This approach accelerates time-to-market, centers on user-centricity, and delivers tangible business returns. My expertise lies in bridging the gap between innovation and its effective integration into the core business fabric.
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Head Of Information TechnologyPan Pacific Hotels Group Oct 2023 - PresentSingapore, Sg -
Head Of Information TechnologyLink Reit Apr 2023 - Oct 2023Hong Kong, Hong Kong, HkIn my role as the Head of Information Technology in Singapore, serving as the regional center for our operations, I faced the unique challenge of working closely with the Hong Kong headquarters. As a seasoned IT professional, I demonstrated my expertise by orchestrating the seamless migration of over 40 systems within an ambitious three-month timeframe. This endeavor was marked by its complexity, yet we managed to execute it flawlessly, ensuring a smooth cutover without disrupting our daily operations.Moreover, I took charge of the setup and migration of IT infrastructure for our new office space, further emphasizing my commitment to achieving optimal efficiency and productivity within our IT ecosystem. By delivering this project successfully, we not only solidified our regional IT infrastructure but also established a strong collaborative bridge between Singapore and our Hong Kong headquarters, enhancing our capabilities for future growth and innovation.In this capacity, I've exhibited my ability to navigate intricate technology transitions and merge the IT strategies of our regional and headquarters teams, ultimately bolstering our organization's technological capabilities and resilience. -
Head Of Technology SolutionsMercatus Co-Operative Limited Oct 2018 - Mar 2023During my tenure as the Head of Technology Solutions at Mercatus, I spearheaded a comprehensive technological transformation that encompassed multiple facets of the organization. This included establishing critical IT policies, crafting robust governance structures, and fortifying our cybersecurity framework. These foundational measures ensured that Mercatus operated securely and efficiently, underpinning our digital strategy.One of the significant achievements during my tenure was the successful implementation of the Mercatus ERP system, which covered vital areas like Finance, Leasing, and Procurement. Simultaneously, we executed a migration to cloud infrastructure, resulting in a serverless environment across our properties. This not only improved scalability but also streamlined operations and enhanced our technological agility. These initiatives marked a significant step forward in modernizing our IT infrastructure.Furthermore, I championed innovation by designing and deploying cutting-edge platforms. We introduced a shopper platform that saw our membership grow by an impressive 350% since its launch. Additionally, I oversaw the creation of a digital workplace mobile app, which integrated office facilities and HR processes, further improving the employee experience. These innovative solutions positioned Mercatus for continued growth and success in the digital age, making us more adaptable and competitive in the market.
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Vice PresidentCapitaland Limited Jan 2016 - Jul 2018Singapore, SgAs Vice-President of Project Global Excellence (China), I currently lead a group-wide change management process to implement a new SAP integrated solution across different business units. This involves establishing new processes to invite active input of user requirements and identifying critical gaps and opportunities for key strategic business decisions.Responsible for implementing the change management and training plan for the online leasing platform to optimize the business process. This resulted in a reduction of man hours and increased user understanding of the system to increase work productivity. Facilitated the integration of SAP RE-FX leasing module – a main core module to interface with facility management and financial modules. This not only improved work efficiency, but also enabled the retail and commercial business process to be robustly integrated for further standardization and scalability -
Head Of It And Business Systems And SolutionsCapitaland Mall Asia Limited Nov 2012 - Dec 2015My dual role as Head of Information Technology and Business Systems and Solutions, also requires me to oversees regional teams in Singapore, China, Japan, India and Malaysia. This has enabled me to scale digital transformative efforts across different functions with the support from CEO, build new internal capabilities and meet localized business needs effectively. Management Reform: Restructuring IT Team Structureo Established regional teams to meet local business needs and built strong cross-regional relations including China, Singapore, and Malaysia.o Implemented new CMA IT Application Shared Service formed in Wuhan in 2015. Migrated the outsourced application support to in-house services; negotiated and achieved economies of scale through centralization, saving S$ 1mil;o Built new tech development capabilities in-house (China, Wuhan) which improved agility and lead time of customizing solutions to better meet business needs, saving S$1 mil on the application annual maintenance cost.Innovation Projects: Led a team of more than 30 people to create an optimized technology landscape across the retail group to streamline operations and increase productivity.o Developed new data assets through group-wide implementation of WIFI with location-based data capabilities. Piloted new initiatives to build new retail business models and insights visualization using new data assets.o Built a new business content management system (CMS) to optimize omni channel marketing across all platforms. This enabled the ease of publishing synergistic content across all marketing channels such as corporate website, mall websites, mobile phone applications, shopping mall interactive directory and CapitaStar membership websites.
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Head Of Development And OperationOneempower Pte Ltd May 2001 - Nov 2012Singapore, SgAs Head of Hong Kong Office, I managed a team of more than twenty to spearhead project management and client consultancy projects across financial banks and government accounts. This included designing and managing the system architecture of OneEmpower’s proprietary loyalty product. I gained the buy-in from key stakeholders to resource development, deployment and operational support across Hong Kong, Singapore and Malaysia, with a direct line of report to CTO. I also played an active role in identifying new technologies, strategic to business growth – this included analyzing and trialing different solutions in order to effectively implement a portfolio of computer system methods that increased business productivity.I also built key clientele partnerships through provision of services in project management, custom software development solutions and consulting. This leveraged on my technical expertise in SDLC, OOD, application servers, programming standards, RDBMS, multi-tiered, UNIX, Java and Web development applications.
Michael Hui Skills
Michael Hui Education Details
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City University Of Hong KongDigital Signals Processing -
City University Of Hong KongComputer Engineering
Frequently Asked Questions about Michael Hui
What company does Michael Hui work for?
Michael Hui works for Pan Pacific Hotels Group
What is Michael Hui's role at the current company?
Michael Hui's current role is Head of Information Technology.
What is Michael Hui's email address?
Michael Hui's email address is mi****@****tor.com
What is Michael Hui's direct phone number?
Michael Hui's direct phone number is unavai*****
What schools did Michael Hui attend?
Michael Hui attended City University Of Hong Kong, City University Of Hong Kong.
What skills is Michael Hui known for?
Michael Hui has skills like Project Management, Business Process Improvement, Computer Security, Enterprise Architecture, Enterprise Content Management, Java Enterprise Edition, Operations Management, Software Development Life Cycle, Strategic Planning, Operational Efficiency, Budget Management, Web Applications.
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