I am an experienced leader in the finance industry, known for building deep, loyal and trusting relationships with customers and business partners that stretch back many years. As a Lending Specialist, I work closely with our Mobile Lenders to help meet their clients’ home lending needs. I am their subject matter expert with everything to do with ANZ’s home lending policy/process. Sales and governance is a key part of my role also. I am a keen observer of property trends in our region and enjoy sharing insights with clients and the industry. I have had more than 16 years’ experience in finance and management positions at ANZ. My focus on customer satisfaction helped win me several awards, including ‘branch of the year’ whilst managing both West Lakes and Kurralta Park branches.I am known by colleagues and clients for my positive, proactive leadership, cheerful attitude and strong communication skills. I enjoy learning about leadership and building professional connections, including recently participating in the Prominent Leader Program.Off the tools, you'll find me on the golf course or training at the gym.