Customer Success Specialist
Current
Jun 2024 - Present
AeroLeads people directory · profile
Michael Hurst Email & Phone Number
Customer Success Specialist/ Digital Coach
at
Hawkes Learning
1 work email found
@cengage.com
3 phones found area 859
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Specialist/ Digital Coach
Location
Florence, Kentucky, United States
Company size
Who is Michael Hurst? Overview
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Quick answer
Michael Hurst is listed as Customer Success Specialist/ Digital Coach at Hawkes Learning, a company with 117 employees, based in Florence, Kentucky, United States. AeroLeads shows a work email signal at cengage.com, phone signal with area code 859, and a matched LinkedIn profile for Michael Hurst.
Michael Hurst previously worked as Customer Success Specialist at Hawkes Learning and Field Customer Success Manager at Cengage. Michael Hurst holds Bachelor Of Arts, History from Eastern Kentucky University.
Company email context
Email format at Hawkes Learning
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{first}.{last}@cengage.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Hurst. Compare company email patterns before reaching out.
Profile bio
About Michael Hurst
Proven strategist with a track record of growing revenue by effectively connecting sales representatives with the right resources to ensure successful customer experiences within a Fortune 500 Global Learning Enterprise. A dedicated professional driven by a visionary mindset, passionate about delivering successful digital technologies that align with customer learning objectives. An exceptional communicator capable of collaborating with internal and external cross-functional teams to engage learners and enhance customer success through the use of digital products. Early adopter of technology, driving team adoption of new technologies while being highly adaptable to change.
Listed skills include Fixed Annuities, Disability Insurance, Insurance, Financial Services, and 5 others.
Current workplace
Michael Hurst's current company
Company context helps verify the profile and gives searchers a useful next step.
Hawkes Learning
6 roles
Michael Hurst work experience
A career timeline built from the work history available for this profile.
Field Customer Success Manager
Pivotal role as a leader and coach within the Strategic Account Manager team and Career division. Providing guidance, support, and expertise to consistently increase Cengage market share at strategic Higher Education Career accounts, developing a shared strategic vision across institution executives. Managed digital base for 40+ accounts and expanded.
Jan 2022 - Jun 2024
Account Executive
Planned, organized and implemented selling strategies for general print and digital products in the higher education field. Successfully coordinated with the sales team to build relationships, promote content and provide support to over 40 accounts across Colorado and Illinois. Facilitated year over year growth of 23% in net sales and 33% in activations.
Dec 2019 - Jan 2022
Inside Customer Success Manager
Identified, monitored, designed and implemented customer success plans, using data analytics from a network of existing users to farm growth. Provided Sales and implementation support and training resulting in an increase of 26% net digital unit growth through driving engagement and the effective use of digital products. Developed and managed relationships.
Nov 2018 - Nov 2019
Learning Consultant
Planned, organized and implemented selling strategies for the Business, Economics, Accounting, Marketing, Management, and Computing Higher Education Cengage Disciplines.
Nov 2014 - Nov 2018
Financial Representative
Nov 2012 - Nov 2014
Team & coworkers
Colleagues at Hawkes Learning
Other employees you can reach at hawkeslearning.com. View company contacts for 117 employees →
MM
Murali Mohan
Colleague at Hawkes LearningAndhra Pradesh, India, India
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LB
Laura Brown
Colleague at Hawkes LearningGreater Philadelphia, United States
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AC
Allison Conger
Colleague at Hawkes LearningCharleston, South Carolina, United States, United States
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JG
Joanna Grabert
Colleague at Hawkes LearningMount Pleasant, South Carolina, United States, United States
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CS
Cade S.
Colleague at Hawkes LearningCharleston, South Carolina, United States, United States
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JC
Jessica Charlton
Colleague at Hawkes LearningMetro Jacksonville, United States
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RP
Riley Possanza
Colleague at Hawkes LearningPeckville, Pennsylvania, United States, United States
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SY
Samantha Young Grunsky
Colleague at Hawkes LearningJohns Island, South Carolina, United States, United States
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DD
Dennis Daly
Colleague at Hawkes LearningCharleston, South Carolina Metropolitan Area, United States
View →
TA
Tracey Andrejko
Colleague at Hawkes LearningUnited States, United States
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Murali Mohan
Colleague at Hawkes LearningAndhra Pradesh, India, India
View →
LB
Laura Brown
Colleague at Hawkes LearningGreater Philadelphia, United States
View →
AC
Allison Conger
Colleague at Hawkes LearningCharleston, South Carolina, United States, United States
View →
JG
Joanna Grabert
Colleague at Hawkes LearningMount Pleasant, South Carolina, United States, United States
View →
CS
Cade S.
Colleague at Hawkes LearningCharleston, South Carolina, United States, United States
View →
JC
Jessica Charlton
Colleague at Hawkes LearningMetro Jacksonville, United States
View →
RP
Riley Possanza
Colleague at Hawkes LearningPeckville, Pennsylvania, United States, United States
View →
SY
Samantha Young Grunsky
Colleague at Hawkes LearningJohns Island, South Carolina, United States, United States
View →
DD
Dennis Daly
Colleague at Hawkes LearningCharleston, South Carolina Metropolitan Area, United States
View →
TA
Tracey Andrejko
Colleague at Hawkes LearningUnited States, United States
View →
2 education records
Michael Hurst education
Bachelor Of Arts, History
Education record
Boone County High School
FAQ
Frequently asked questions about Michael Hurst
Quick answers generated from the profile data available on this page.
What company does Michael Hurst work for?
Michael Hurst works for Hawkes Learning.
What is Michael Hurst's role at Hawkes Learning?
Michael Hurst is listed as Customer Success Specialist/ Digital Coach at Hawkes Learning.
What is Michael Hurst's email address?
AeroLeads has found 1 work email signal at @cengage.com for Michael Hurst at Hawkes Learning.
What is Michael Hurst's phone number?
AeroLeads has found 3 phone signal(s) with area code 859 for Michael Hurst at Hawkes Learning.
Where is Michael Hurst based?
Michael Hurst is based in Florence, Kentucky, United States while working with Hawkes Learning.
What companies has Michael Hurst worked for?
Michael Hurst has worked for Hawkes Learning, Cengage, Cengage Group, Cengage Learning, and Western & Southern Life.
Who are Michael Hurst's colleagues at Hawkes Learning?
Michael Hurst's colleagues at Hawkes Learning include Murali Mohan, Laura Brown, Allison Conger, Joanna Grabert, and Cade S..
How can I contact Michael Hurst?
You can use AeroLeads to view verified contact signals for Michael Hurst at Hawkes Learning, including work email, phone, and LinkedIn data when available.
What schools did Michael Hurst attend?
Michael Hurst holds Bachelor Of Arts, History from Eastern Kentucky University.
What skills is Michael Hurst known for?
Michael Hurst is listed with skills including Fixed Annuities, Disability Insurance, Insurance, Financial Services, Income Protection, Life Insurance, Whole Life, and Leadership.
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