Michael Huskey Email & Phone Number

Dearborn, Michigan, Us

- Manage the end-to-end product lifecycle of web and mobile applications, from ideation to launch and beyond, using agile and lean methodologies.- Collaborate with engineers, designers, stakeholders, and customers to define the product vision, roadmap, and backlog, and prioritize features based on user feedback, data, and business goals.- Conduct user research, market analysis, and competitive benchmarking to identify customer needs, validate product hypotheses, and measure product performance and impact.

Dearborn, Michigan, Us

I am a part of the Ford X team serving as a Business Operations Analyst.In my role, I was responsible for Pilot Operations. This includes owning customer support, logistics, and inventory as well as supporting quality testing for all North American Pilots. To handle the diverse set of responsibilities I created custom automation tools using Excel + TypeScript + Microsoft Power Automate. Most Impactful Automations:Automated Inventory SystemAutomated Test RemindersAutomated Customer Support ToolBackground on Ford XFord X is Ford Mobility’s venture incubator. It unites entrepreneurs, designers, and engineers to envision, build, and validate new mobility ventures and business models to shape the future of transportation.

Dearborn, Michigan, Us

Achievements:2018 Top-AchieverJob Responsibilities:Brainstorm and create prototypes of new customer experiences utilizing my knowledge of Computer Aided Design (CAD).Utilize my creativity to create new product ideas (1 Patent Pending).Selected to work on Major Corporate Strategy Project that was later presented to the CEO of Ford.

Dearborn, Michigan, Us

Worked alongside Design and Release Engineers to model and design concept partso Designed and printed mock-up parts for Lincoln Aviator Lift gate strikero Designed and printed prototype parts for F-150 Handle Chassiso Aided in the designing of a concept that went into the patent approval processWorked in the New Model's Plant to root cause and correct pre-production quality failures for the 2020 Ford Explorer and Lincoln Aviator.

Mayfield Village, Oh, Us

Led a critical four-month Multidisciplinary Action Project (MAP) at Ross School of Business, serving as a consultant to Progressive Insurance.- Interviewed Progressive stakeholders & industry experts, understanding heavy equipment insurance landscape & challenges.- Analyzed stakeholder interactions in heavy equipment insurance, identifying opportunities for streamlined claims estimating.- Presented recommendations to Progressive leadership for optimizing the estimating process, highlighting potential for cost savings and improved customer experience.- Served as Project Manager, leading team efforts and acting as the main liaison with Progressive Insurance project sponsors.

San Francisco, Ca, Us

Achievements:Grew app exposure (people using the app) from 5% to 17% of the student population.Used Tilt to organize a campus wide philanthropy event that grossed 200% more donations than the prior yearJob Responsibilities:Led a team of brand ambassadors to grow the use of the app on Purdue's campus. Lessons Learned:Sometimes not all team members will be as dedicated to a product or project as you are and it is important to understand why this disconnect exists.

San Francisco, Ca, Us

Achievements:Consistently ranked in the Top-5 Nationwide of Brand AmbassadorsJob Responsibilities:Help educate people on Purdue's campus about Tilt (a money sharing platform) and get them to use the app to plan events. Lessons Learned:The more effort you put into educating first-time users the more likely they are to become advocates of the product themselves.

Dearborn, Michigan, Us

Worked on concept speed-based device used in to improve latch safety performance during collisionso Worked primarily in CAD to develop 3D prototypes to visualize conceptsWorked to solve a quality issue with the handle chassis on the 2017 Ford Taurus Police Unito Worked directly with Ford Chicago Team and Supplier to improve part reliability

Richfield, Minnesota, Us

Achievements:2nd Top Grossing Salesman as a 16 year oldJob Responsibilities:To pair customers with the phone and carrier that fits their need. To help customers solve problems that would come up during phone ownership experience. Lessons Learned:To be the best you have study and know the subject better than your competitor. When designing or selling a product it does not matter how good the product is unless it is fulfilling a need of the customer. When you are talking to a customer you are also talking to all their family and friends as well. The amount of sales I got from customer recommendations to their friends reinforced this belief.

Master Of Business Administration - Mba

Bachelor Of Engineering (B.S.E), Visual Design Engineering

Core 40 With Academic Honors