Michael Josephs Email & Phone Number

New York, United States

Worldwide, Oo

Worldwide, Oo

Developing a B2B machine learning, artificial intelligence powered supply chain illumination, risk analysis, mitigation, monitoring and optimization platform called CentralSight to discover suppliers and the threats that they pose down to the n'th tier for clients in the public and private sectors.- As the product's lead Product Manager/Strategist the team has seen exponential growth across major metric categories such as Client Roster Growth (up 6X since 2020), Projects Delivered (up 16X since 2020), New Active Users (up 3X since 2020) and the product became profitable for the first time (in 2021) seeing a 136% YoY increase in revenue ($38.7M in FY2024) just 2 years after first going live to end users.- I lead the end-to-end sales to development lifecycle acting as the lead product sales person and carrying the sale from target to onboarding to implementation. As part of this, I am developing and implementing new pricing, branding and go to market strategies to scale CentralSight into new markets and industries such as Healthcare, Life Sciences, Heavy Manufacturing and Construction, Environmental Sustainability & Governance, and Automotive. - Hired and built a team of 15 product team members while maintaining a much lower than industry average turnover rate

Worldwide, Oo

- Lead and manage cross-functional agile product development team including data scientists, data engineers, full stack developers and UI/UX designers- Created and iterated on the product strategy and vision to develop features that drive new business acquisitions, meet user needs, and challenge our competitors in the supply chain industry- Collaborate with data scientists, data engineers, full stack developers and business subject matter experts to develop machine learning models that power new and existing features to automate previously manual processes reducing costs and driving profit- Research, vet and manage the purchase and integration of third party data providers that expand our graph database (currently contains over 5.3M entities)- Pitch product capabilities, use cases and pricing packages to prospective client to build out our client list

Brooklyn, Ny, Us

- Led parallel track full-stack development and UX/design teams while managing the Human Health and Services (HHS) client relationship to overhaul an enterprise grant management solution that serves 150,000+ public and private users globally- Defined human-centered digital product and global servicization strategy for multinational life science, healthcare and high-tech chemicals company to develop an Android based conversational interface (Google chatbot) that seamlessly connects healthcare providers to the latest medical techniques and patient care approaches- Managed integrated full-stack agile development and design team for multinational life science, healthcare and high-tech chemicals company to iteratively release improvements to their global corporate website- Performed in-field user research and identified current UX, design, SEO, analytics and content gaps to inform a product vision and implementation strategy for a Denver-based healthcare provider to better connect patients with quality care- Formulated the digital product strategy, feature roadmap and design sprint plans for the redesign of a 200,000 SKU life science e-commerce platform, focused initially on an MVP launch in China in August 2019 to drive B2B sales

Mclean, Va, Us

Mclean, Va, Us

- Transitioned and coached 50+ IRS cross-division and geographically dispersed employees from waterfall to agile software development techniques to launch IRS’s first one-stop-shop for taxpayer interaction on IRS.gov in November 2016- Integrated a two-week user testing cadence into a user-testing-phobic organization to iteratively test and improve front-end features for an application that has seen over 2 million unique users and collected over $2B in payments since launch - Managed and revamped the front-end feature development workstream by designing and implementing a new conception-to-release process to improve delivery speeds and reduce defects in production in a resource strapped environment - Spearheaded product management of an IRS taxpayer payment plans application – identifying and implementing features that increased completion rates by 50% (FY16 v. FY17) and payments collected by 57% ($2.4B FY16 to $3.8B FY17) - Analyzed taxpayer eligibility statistics and coordinated with cross-IRS stakeholders to release an update to improve outdated eligibility rules which resulted in a 15% increase (FY16 v. FY17) in taxpayers who could access the application

Mclean, Va, Us

- General Management Consultant on the Financial, Energy and Economic Development Account under the Civil Commercial Group- Product manager for IRS Online Services (OLS) Online Payment Agreement (OPA) Application- Performed a Business Process Re-engineering (BPR) of Missouri's Department of Social Services Family Services Division to increase Food Stamp application processing timeliness (APT) rates to a 95% success rate and achieve and sustain a zero backlog within the state agency

- Led Division 1 Varsity Team of over 40 Men's and Women's fencers- NCAA Division 1 Team Champion (2015), Two Time Ivy League Team Champion (2014, 2015), Two Time NCAA All-American (2012, 2013), 2nd Team All-Ivy League (2013) - Member of U.S. National Fencing Team, Ranked 3rd in the United States in Junior age category (19 years and younger) and 10th in Senior age category (20 and older)

New York, New York, Us

- Restructured NYCEDC’s marketing language and social media presence to facilitate transition between Mayor Michael Bloomberg’s and Mayor Bill de Blasio’s administrations to best elicit de Blasio’s policies and political goals- Consulted with project managers on the development and implementation of a Facebook marketing campaign to increase participation rates and exposure for NYCEDC’s “NYC Big Apps 2014” civic innovation competition- Researched national, state, and city economic development agencies who use technology to stimulate economic growth to contribute to a Huffington Post published article authored by NYCEDC Chief Strategy Officer, Ben Branham