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Michael Ibrahim is listed as Business Development Officer at Emirates NBD, a with 10206 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Michael Ibrahim.
Michael Ibrahim previously worked as Digital channles Specialist at Emirates Nbd and Contact Center Night Shift in Charge at Emirates Nbd. Michael Ibrahim holds Foundations Of Business Strategy from University Of Virginia Darden School Of Business.
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Dynamic and results-oriented professional with a proven track record in sales,customer service, and team leadership. Experienced in driving business growth,fostering customer relationships, and implementing strategic initiatives toexceed targets. Proficient in sales strategy, leadership, and customer experienceenhancement. Seeking a role to leverage expertise in forward-thinkingorganization for mutual growth and success.
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Dubai, United Arab Emirates
• Supported sales account managers with accurate reports and exceeded salestargets through effective performance tracking methods.• Developed and maintained knowledge of current sales and promotions.• Trained, coached, and mentored new sales associates for optimalperformance.
Dubai, United Arab Emirates
• Monitored team performance metrics and provided coaching to enhance teamperformance.• Collaborated cross-functionally to ensure a seamless customer experienceacross digital touchpoints.• Served as an escalation point for complex customer inquiries and ensuredswift resolutions.
Dubai, United Arab Emirates
• Supervised overnight banking contact center operations and managed staff.• Monitored call metrics, analyzed data, and ensured compliance withregulations.• Prepared materials for following shift.
Dubai, United Arab Emirates
Emirates NBD - Dubai, UNITED ARAB EMIRATES• Assisted a large volume of customers daily with a focus on satisfaction.• Actively listened to customers, handled concerns, and escalated major issues.• Managed account inquiries and transactions, identifying upsell/cross-sellopportunities.
Cairo Governorate, Egypt
• Strategized customer retention and churn reduction initiatives.• Analyzed customer data to identify at-risk clients and led proactiveengagement efforts.• Coordinated projects and conducted technical reviews to enhance processes.
Cairo Governorate, Egypt
• Provided top-notch service and support to clients, addressing complexinquiries and complaints.• Collaborated internally to resolve customer concerns and deliver enhancedexperiences.
Other employees you can reach at emiratesnbd.com. View company contacts for 10206 employees →
Haroon Rafat
Colleague at Emirates NbdUnited Arab Emirates
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Alfahdah Alshammari
Colleague at Emirates NbdRiyadh Region, Saudi Arabia
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Eyad Abdelbaky
Colleague at Emirates NbdQesm 1St El Mahalet El Kobra, Al Gharbiyah, Egypt
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Mitesh Mangalaram
Colleague at Emirates NbdMumbai, Maharashtra, India
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Christian Lumbag
Colleague at Emirates NbdUnited Arab Emirates
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Mohamed Benkhedoudja
Colleague at Emirates NbdAlgeria
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Nikhil Kedawat
Colleague at Emirates NbdGurugram, Haryana, India
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Ramy Nassar
Colleague at Emirates NbdCairo, Egypt
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Rafael Cruz
Colleague at Emirates NbdDubai, United Arab Emirates
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Sarania P
Colleague at Emirates NbdDubai, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Michael Ibrahim works for Emirates NBD.
Michael Ibrahim is listed as Business Development Officer at Emirates NBD.
Michael Ibrahim is based in Dubai, United Arab Emirates while working with Emirates NBD.
Michael Ibrahim has worked for Emirates Nbd and Vodafone.
Michael Ibrahim's colleagues at Emirates NBD include Haroon Rafat, Alfahdah Alshammari, Eyad Abdelbaky, Mitesh Mangalaram, and Christian Lumbag.
You can use AeroLeads to view verified contact signals for Michael Ibrahim at Emirates NBD, including work email, phone, and LinkedIn data when available.
Michael Ibrahim holds Foundations Of Business Strategy from University Of Virginia Darden School Of Business.
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