Small Business IT ConsultancyBasic Website Development using WordPressDatabase developmentData ProcessingData VisualizationMS OfficeJavaPythonSystems and User documentationLinuxMySqlSoftware Installation and Configuration

 Supervised the operations of the Records Management Unit Responsible for all Land Tenancy Files and Documents Maintained in-house Tenancy and related databases Recommended improvements to existing database systems Custodian of all Title documents Maintained all digital records of the Legal Unit Recommended policies and procedures for company-wide records management Reviewed and recommended records management structure for various departments Assisted with requests for information from external entities Assisted with customer service needs

 Maintained online MySQL databases  Maintained online Linux servers Set up and managed Linux servers that were hosted on customers networks Resolved technical issues with customers and staff via remote access Recommended and developed processing systems to meet subscribers needs Processed data from customers to be included within the master database Ensured that customers prepared their data to meet the company’s requirements and produced specifications for processing Managed the ACT Customer Relationship Management system online Managed the IP Phone Server Managed internal and external users of the company’s primary systems Managed the maintenance of the company’s website Liaised with customers in the OECS region to resolve technical issues and makes appropriate recommendations

 Managed internal and external Managed systems development and projects’ implementations Determined Management and Operational Information Requirements Documented existing system Analyzed documents, files and reports related to workflows Applied current technology to solutions of problems Conducted software research and review Developed cost statistics for economic evaluations Defined systems security and control procedures Developed policies and procedures Prepared activity and project status reports OTHER RESPONSIBILITIES- Includes responsibilities of Analyst/Programmer as stated below

 Compiled data for analysis Supervised projects’ implementation Assisted in the development of program specifications Assisted in developing user requirements Defined input and output formats Conducted quality assurance tests Developed training materials Assisted in developing systems requirements Developed forms and reports with Oracle Developer 2000 Assisted in the development of program specifications

 Maintained the Insurance Administration (I.A.) System on Oracle Server Developed Forms and Reports with Oracle Developer 2000 Wrote Program Specifications for the I.A. - Adjustments Sub-Module Implemented modifications to I.A. System on users computers Produced User Documentation for the I.A. - Claims Recording Sub-System Assisted in the Analysis and Design of a Cheque Payment System. Assisted users to resolve systems related issues