Michael Indelicato Email and Phone Number
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Michael Indelicato personal email
A seasoned professional with extensive knowledge and experience in a range of talent acquisition products, including applicant tracking, CRM, jobs to web, assessments, background services, and sales. My career has provided me with progressive experience in high caliber client relationship building for high end corporate clients, specializing in account management, retention, client consulting, and negotiating. Consistently demonstrate ability to exceed organization objectives by adapting and self-motivating. Provide world-class business to business customer service with the ability to establish quick trust, confidence, persistence, patience and sensitivity to client’s needs and expectations.
Symphony Talent
View- Website:
- symphonytalent.com
- Employees:
- 421
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Senior Associate, Implementation ConsultantSymphony Talent Apr 2021 - Present -
Senior Implementation Project ManagerTransactis, A Mastercard Company Jan 2021 - Apr 2021Dallas-Fort Worth Metroplex -
Print & Mail Automation And Tracking Technical Project ManagerNearstar Inc Feb 2018 - Jan 2021Dallas/Fort Worth AreaNearStar provides advanced workflow solutions and integration services to manage and deliver print, mailand electronic delivery in a cost-effective manner.NearStar has been successful migrating their customers from traditional B&W cut sheet to take advantage ofnewer Inkjet technologies without changes to legacy applications. This includes colorization of existing B&Woutput, archival system integration, Adobe InDesign integration, data creation software, data transforms andmuch more! -
ConsultantHire By 5 Sep 2017 - Jan 2018Dallas/Fort Worth AreaAt Hire By 5, we can help you deal with today's challenges with applicant tracking systems and the enormous effort it takes to efficiently mold the products into your organization. We will help your company with a strategic position necessary to manage talent acquisition products and services.There are many HR consulting companies out in the market today but our focus is specifically addressing the challenges many talent acquisition departments face today. If you are looking to buy a new applicant tracking system, or researching the possibility of replace your existing solution, we highly suggest you speak with us first. Combined we have over 35 years of experience in the market.
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Senior Principal ConsultantFindly [Now Symphony Talent] Oct 2012 - Sep 2017Dallas/Fort Worth Area• Personally responsible for building, maintaining strong client relationships, and retention.• Managed over $4 million in client accounts annually.• Exceeded annual quota for additional sales year after year.• Manage client contract renewals.• Identify additional sales opportunity leads with existing clients• Consult with existing clients to ensure they are getting the most optimal ROI from our services• Visit clients on a regular bases.• Troubleshoot and escalated system glitches and address with appropriate product teams.• Heavily evolved with our future product releases.• Provide product demo’s to prospects for sales.• Assist sales team in their advanced client sales meetings.• Attend industry trade-shows as needed.• Implement the ATS as needed using various project management tools and managed the entire process from kick-off to complete installation.• Implementations of special projects such as interfaces, and data migrations from and to other products.• Reviewed with client’s their quarterly goals, and accomplishments so they would understand the value we provide them on a continued bases.• Lead for escalated issues with clients. -
Major Accounts Manager - Senior Client ConsultantFirst Advantage-Hrlogix Apr 2007 - Oct 2012Oklahoma City, Oklahoma Area• Managed relationships with our top fortune 500 client accounts.• Managed client contract renewals. • Visit at risk clients and develop a detailed report on how to save the business and worked with the internal teams and the client until they were in a better place.• Visit our clients and studied their talent acquisition processes. Then I would assist them with defining more efficient ways of using our products and services.• Heavily involved with new casino projects and employee hiring events. Worked with clients to design processes that would maximize their hiring with very short deadlines. • Identified new product development needs with clients and work with the product development teams to build new features that worked functionally for our clients. • Generated additional sales opportunities and exceeded goals each year.• Project management of large enterprise products and services.• Trained our existing clients and new employees. • Authored many of our training materials and product technical documentation.• Update client databases as needed.• Maintained a renewal rate of existing business by 97%.• Reviewed with clients their quarterly goals, and accomplishments so they would understand the value we provide them on a continued bases. -
Director Of Client Services/Implementation Project ManagerHrlogix Jan 2004 - Apr 2007Edmond, Oklahoma• Assisted in developing new sales opportunities. • Performed product demonstrations to prospective clients, and assisting in RFP’s.• Built marketing material, medial blasts, and other communications to help build the startup business.• Personally was responsible for generating over $1.8 million in additional sales in a non-sales role through up-sales and referrals of existing business.• Managed the quality of each product being offered as it was being released from the development team. • Responsible for the new design of our product development enhancements, documentation of enhancements and gathering client feedback on future enhancements. • Maintained client databases related to the applicant tracking product.• Implementation/project manager for all new client projects.• Account management for the majority of all clients after implementation.• Developed and maintained training materials and provided training onsite with clients.•.Visited clients in person, evaluated their recruiting and hiring process, and offered additional changes or training to ensure they were maximizing their use of our services.• Reviewed quarterly and annually business goals and accomplishments with clients so they would understand the value we provide them on a continued bases.• Recruited and hired additional staff as needed.• Maintained a renewal rate of existing business of over 95%,
Michael Indelicato Skills
Frequently Asked Questions about Michael Indelicato
What company does Michael Indelicato work for?
Michael Indelicato works for Symphony Talent
What is Michael Indelicato's role at the current company?
Michael Indelicato's current role is Program Manager Implementations at Symphony Talent.
What is Michael Indelicato's email address?
Michael Indelicato's email address is mi****@****dly.com
What skills is Michael Indelicato known for?
Michael Indelicato has skills like Applicant Tracking Systems, Talent Acquisition, Salesforce.com, Recruiting, Talent Management, Account Management, Interviews, Human Resources, Crm, Customer Retention, Customer Relationship Management, Onboarding.
Who are Michael Indelicato's colleagues?
Michael Indelicato's colleagues are Brian Colvin, Shaik Siraz, Roxanne Kesling, Saurabh Katiyar, Ashwini Shetty, Nick Bowman, Mohit Pareek.
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Michael Indelicato
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