Some skills include: • Utilize research and analytical skills to produce payment summaries and related dcuments for the MOHLTC to recover insurance costs for health services paid on behalf of clients• Over six years’ experience as Employment Resource Worker, encompassing a wide range of duties including resource maintenance, utilizing proven highly developed client focus skills in a fast paced, results oriented environment; volunteer with Independent Living Centre, Kingston, ON • Bachelor of Arts (Library Science), with over 7 years’ experience as Library Technician at Queen's University, Kingston, ON • Effective interpersonal and communication skills, both written and verbal• Proactive and timely approach to best serve the needs of a diverse client base to fulfill the organization's goals; skilled workshop facilitator• Completed CaseFlo file management seminar; Violence in the Workplace, WHMIS Oct. 2014 • Proficient with all Microsoft Office applications; Federal Government Level B French Language Certification