Remotely coordinating third party B2B solar installers for national solar battery safety recall for major solar manufacturer. Manufacturer representative and advisor to US based solar installers. Advises senior management team on consumer outreach strategies. Develops plans for in field outreach to locate recalled units. Connects homeowners with solar energy installer partners to replace failed batteries. Coordinates with solar installers nationwide to get recalled units replaced and returned… Show more Remotely coordinating third party B2B solar installers for national solar battery safety recall for major solar manufacturer. Manufacturer representative and advisor to US based solar installers. Advises senior management team on consumer outreach strategies. Develops plans for in field outreach to locate recalled units. Connects homeowners with solar energy installer partners to replace failed batteries. Coordinates with solar installers nationwide to get recalled units replaced and returned to manufacturer. Provides homeowner consultation on recall replacement processes and expectations. Mediates legal and medical escalations between manufacturer and homeowners. Communication and scheduling support for all parties involved in solar battery recall until conclusion of recall effort. Assist homeowners with warranty claim processing and 3rd party installations. Coordination with 3rd party installers with deliverables and expectations. Filed and processed warranty claims in accordance with internal SOP and followed deliverable lifelines. Show less

Professional BassistTouring the United State as a professional musician for live music performances and studio recordings. Demo and Master recording available in the Northern Alabama region. Industry references available upon request. Recent projects include Memphis legend Jason D. Williams, Sirius/XM Radio Outlaw Country Cruise, The League of Extraordinary Gentleman, Sam Phillips Studios Memphis, Muscle Shoals Sound, Clearwave Studios, various performing arts centers and theaters, etc… Show more Professional BassistTouring the United State as a professional musician for live music performances and studio recordings. Demo and Master recording available in the Northern Alabama region. Industry references available upon request. Recent projects include Memphis legend Jason D. Williams, Sirius/XM Radio Outlaw Country Cruise, The League of Extraordinary Gentleman, Sam Phillips Studios Memphis, Muscle Shoals Sound, Clearwave Studios, various performing arts centers and theaters, etc. Endorsing Artist: Gallien Krueger Bass Amplification Show less

Field Recall Coordinator – North AlabamaHonda North America, Inc. Coordinated customer outreach and mobile repairs for Honda customers affected by the Takata airbag recall. Traveled extensively within assigned territory visiting customers and locating affected vehicles. Responsible for scheduling mobile on-site repairs for customers needing immediate assistance. Maintained mobile technician… Show more Field Recall Coordinator – North AlabamaHonda North America, Inc. Coordinated customer outreach and mobile repairs for Honda customers affected by the Takata airbag recall. Traveled extensively within assigned territory visiting customers and locating affected vehicles. Responsible for scheduling mobile on-site repairs for customers needing immediate assistance. Maintained mobile technician repair schedules and routing. Performed field investigations to locate vehicles at dealerships, used car vendors, vehicle auctions and salvage yards. Successfully located and coordinated over 2000 vehicle airbag repairs. Maintained customer files and records using Salesforce. Show less

Tracked and managed over 400 electrical and mechanical work order packages for nuclear refueling and maintenance outage projects. Ensured proper document control procedures were adhered to in accordance to contractor and client guidelines and governmental regulations. Maintained and updated current and historical work order databases daily for archive management purposes and conducted weekly library inventory and database audits for information security and government… Show more Tracked and managed over 400 electrical and mechanical work order packages for nuclear refueling and maintenance outage projects. Ensured proper document control procedures were adhered to in accordance to contractor and client guidelines and governmental regulations. Maintained and updated current and historical work order databases daily for archive management purposes and conducted weekly library inventory and database audits for information security and government compliance.Ensured safeguards were followed and security measures were in place to protect the integrity of all work orders, library archives and historical materials. Assisted in-processing manager in hiring and processing 400-800 temporary workers during each pre-outage. Administered and proctored MMPI psychological examinations, verified all legal employment documentation. Coordinated all psychological screenings for new hires. Coordinated and scheduled contractor specific safety classes and assisted with other human resource activities. Show less