Customer Support Engineer
CurrentCompleting deliveries, demonstrations, services, quotes, builds, modifications, pre-delivery inspections and repairsBeing proactive in matching service schedules and components orders to ensure efficient repair schedulesDecisions relating to warranty issues, finances and labour costs when working at customer premises or workshopsLooking for opportunities for additional sales of servicing and repairs to improve team productivityLiaising with customers to ensure repairs are carried out efficiently with regards to job specifications and parts, to ensure completion in a timely manner for the customer.Company equipment including the van, van stock and stock taking, ensuring that all is in working orderManaging the loan fleet of vehicles with regards to services, repairs, and issuing to customer.