•Attend on site meetings, perform field surveys to document existing conditions, examine client operations, and determine project requirements.•Work alongside a staff of field engineers, to establish design criteria, and prepare procurement specifications.•Produce comprehensive construction and installation plans for Inside Plant (ISP) and Outside Plant (OSP) telecommunication cable and pathways.•Produce AutoCAD/Revit comprehensive designs for MDF/IDF Rooms & Elevations, Cable… Show more •Attend on site meetings, perform field surveys to document existing conditions, examine client operations, and determine project requirements.•Work alongside a staff of field engineers, to establish design criteria, and prepare procurement specifications.•Produce comprehensive construction and installation plans for Inside Plant (ISP) and Outside Plant (OSP) telecommunication cable and pathways.•Produce AutoCAD/Revit comprehensive designs for MDF/IDF Rooms & Elevations, Cable Pathway, Riser Diagram, & Wireless Predictive Studies.•Developed engineering standards delivering System Heatloads, Cable Tray & Conduit Fill Ratios based on ANSI/TIA/EIA 40% fill capacity.•Coordinate project team meetings, providing updates with stakeholders/customers during the project life cycle to facilitate project deliverables, and design documentation of Low Voltage Systems. Projects include… The Redevelopment of the John F. Kennedy International Airport, and the Saoud Enterprises, owners, and operators of the FreezPak Logistics full-service cold and dry storage facilities.•Provided 3D comprehensive design details pertaining to the buildout of the Memorial Sloan Kettering Cancer Center Primary Data Center.•Assigned as the Port Authority Authorized Signatory supporting ID Card Authorizations, Background Checks Appointments, and Required Training. Show less

•Work alongside company Principal to create drafting standards for engineering department.•Collaborate with client establishing the vision of the required client system standards.•Mentor designers to elevate product quality.•Prepare schematic/shop drawing designs for clients to include with construction sets.•Responsible for organizing and executing multiple projects for timeline adherence and delivered on time.•Attend daily production meetings for scheduling, design… Show more •Work alongside company Principal to create drafting standards for engineering department.•Collaborate with client establishing the vision of the required client system standards.•Mentor designers to elevate product quality.•Prepare schematic/shop drawing designs for clients to include with construction sets.•Responsible for organizing and executing multiple projects for timeline adherence and delivered on time.•Attend daily production meetings for scheduling, design deliverables, and implementation.•Develop and fostered working relationships with Clients, Architects and MEP teams.•Review Architecture and MEP plans to establish a proper design adhering to client standards•Manage problems and deficiencies pertaining to cable distance limitations, wireless deterioration, IT Room requirements.•Designed master detail drawings for IT Rooms (MDF& IDF), Risers, Cabling, and Wireless Systems to identify specifications and dimensions.•Produce comprehensive designs from concept to installation (IT Room Plans & Elevations, Pathways, Riser Diagrams, Heatloads & Wireless Studies).•Provided AutoCAD/Revit cable pathway drawings for route identification and sizing based on 40% fill capacity for ANSI/TIA/EIA Standards.•Review all completed design drawings, for accuracy and conformity to standards and regulations, and changes prior to document delivery.•Provide required 2D &3D drawings to each of the client project teams, while communicating with purchasing,and field installation teams.•Attend on site meetings, produce field surveys to create dimension-based drawings, and various elevation planned views and details.•Support field team and subcontractors during all phases of a managed project via Shop Drawing/As-Built review sessions and drawing adjustments.•Assist in quality control during design integration resolving unforeseen job site specific issues with As-Built documentation.•Create and maintain cataloged engineering specifications, and design documentations. Show less

• Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Security Division General Manager.• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.• Works with internal sales, engineering, estimating and documentation team members to… Show more • Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Security Division General Manager.• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.• Works with internal sales, engineering, estimating and documentation team members to produce documentation and proposals in support of the sales process.• Review bid opportunities brought to the firm by internal sales resources for viability.• Secures input from all necessary solution stakeholders within the customer firm (adapts solutions, as necessary, to ensure appropriate support).• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements as well as to the benefit of the firm.• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported as directed by Security Division General Manager.• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.• Opportunistically pursues additional business development opportunities within customer firms; collaborate with sales to ensure these opportunities are effectively covered and advanced.• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.• Communicate with operations team members and project oversight team members during the transition phase from pre-sales to operations to convey design intent, customer expectations, contract requirements and cost calculations. Show less

• Successfully lead large teams through complex program tasks, includes extensive work with project planning, proposals, financial estimation, presentations, timeline determination, scope and risk management, problem resolution, and staffing plans.• Managed all aspects of the project life cycle including the creation of a business case, project plan and supporting documentation, identified/assigned resources, development and maintained a work structure, tracked project milestones… Show more • Successfully lead large teams through complex program tasks, includes extensive work with project planning, proposals, financial estimation, presentations, timeline determination, scope and risk management, problem resolution, and staffing plans.• Managed all aspects of the project life cycle including the creation of a business case, project plan and supporting documentation, identified/assigned resources, development and maintained a work structure, tracked project milestones, conducted risk assessments, monitored and reviewed the progression of the project with corporate level management, and adhered to the release schedule for deployment activities.• Coordinated and scheduled meetings with stakeholders/customers, as well as vendors during the project life cycle to facilitate project deliverables while adjusting project plans and/or resources to meet customer needs within the GBC-Care and Flow-Through programs. Projects include… TSNOW Enhancements for Automation Improvements (new workflow module and software platform), Enhanced MCN Triplet Validation (software to reduce ordering errors and delayed billing), Order Dispute Linking Report (software modification providing ABS CC Billing cost savings of $26.3M per year in service disputes), External Online Order Status Reports (software to reduce workcenter calls by 25%), Nodal Bill Trigger (CNR task improves handling of billing completion fallout), Martin Dawes Analytics (upgrade to a billing system), ABN Inventory Retrieval (software modification to a phone number storage database), and CNR Bill Pre-AT&T Ready (pre-trigger billing system).• Detail-oriented, delivery-focused able to motivate teams in order to determine requirements, identify gaps, offer mitigation strategies and deliver implementation options, while ensuring software fixes and new releases were tested, certified and released into Production.• Managed the implementation of Change Requests (CR) and Modification Requests (MR) for each release. Show less

• Selected to take on a process role to oversee 900 employees within the organization in order to plan, schedule, & conduct independent audits to assess compliance with regulations, guidelines, & operating procedures.• Provide ongoing project analysis by identifying, preparing & distributing report findings to supervisor, operations staff, management, & customers while providing consultation in interpretation of corrective actions, regulations, guidelines, policies, &… Show more • Selected to take on a process role to oversee 900 employees within the organization in order to plan, schedule, & conduct independent audits to assess compliance with regulations, guidelines, & operating procedures.• Provide ongoing project analysis by identifying, preparing & distributing report findings to supervisor, operations staff, management, & customers while providing consultation in interpretation of corrective actions, regulations, guidelines, policies, & procedures.• Supported business strategies & compliance procedure objectives by presenting the organization with performance measurement guidance that substantially improved the integration of requirements development, compliance procedures, & process quality. • Spearheaded process enhancement improvement initiatives to ensure accurate, timely data implementation, reduced project analysis timelines resulting in significantly improved operating procedures & audit completion quantities. • Co-developed & managed architecture that defines software-based solutions to enable the Global Network Operations the ability to restore Network Nodes & Central Office Facilities compromised by natural or other type of disasters.• Co-developed system integration requirements for client’s project against an aggressive timetable focused on operations & change management, service quality, process improvement, & performance measurement for specializing in improving recovery time to restore network connectivity.• Developed & maintained client relationships with project team resulting in improvement to the product accuracy & reliability, on time delivery of requirements, & overall improvement of the internal customer’s satisfaction.• Teamed with development team to integrate customer data & required functionalities for a fully functional end-user system.• Took ownership to develop network recovery prototype GUI Windows that incorporate key requirements from existing legacy systems. Show less

· Selected by the President of the Security Division of TriTech Communications as well as the Owner and Director of Sales at Security101 to develop detailed installation designs for the integration of security infrastructures specific to each project to meet necessary deadlines. · Constructed and prepared infrastructure design packages for hardwired connections between the Headend (MDF/IDF) and controlled doors and surveillance areas. Installation Designs include the following:… Show more · Selected by the President of the Security Division of TriTech Communications as well as the Owner and Director of Sales at Security101 to develop detailed installation designs for the integration of security infrastructures specific to each project to meet necessary deadlines. · Constructed and prepared infrastructure design packages for hardwired connections between the Headend (MDF/IDF) and controlled doors and surveillance areas. Installation Designs include the following: · Legend (with project related notes) · Wired Connection Details (Device Panels) · Door Elevations· Equipment Summary and Counts · Wired Connection Details (Field Devices) · Intercom Elevations· Floor Plan Device Placement · Camera Elevations · Riser Diagrams· Maintained all engineering operations until the completion of each project, which includes updates to installation procedures when required within the infrastructure of the client facility. Clients include Ernst & Young LLP, MetLife, IMG, Carnegie Hall, Syska Hennessy World Office, Shen Milsom Wilke (SM&W), COX Communications Travel Channel, Hudson River Trading LLC, Museum of Moving Image, and the Coatesville School District. Show less

· Implemented project-management methodologies to oversee ongoing projects through completion.· Managed pre-sale activities with proposal assembly, diagram creation to convey material functionality to clients, and presentations. · Facilitated project design development of bill of materail, and budget allocatons.· Developed project estimates in cooperation with installation managers, sales department and vendors.· Constructed and prepared infrastructure design… Show more · Implemented project-management methodologies to oversee ongoing projects through completion.· Managed pre-sale activities with proposal assembly, diagram creation to convey material functionality to clients, and presentations. · Facilitated project design development of bill of materail, and budget allocatons.· Developed project estimates in cooperation with installation managers, sales department and vendors.· Constructed and prepared infrastructure design packages, load project plans and schedules in coordination with the installation team for the purpose of hand-off and installation scheduling.· Developed and implemented a “best practice” team strategy in order to maintain the life cycle of projects, departmental tools, and storage systems.· Optimized installation time by providing support to operation teams with onsite post installation project management and access control software training to clients. Clients include New Jersey Resources (NJ Energy Services and NJ Home Services) Show less

· Sale of video intercom solutions for access control to new & existing accounts.· Identify, qualify, & build opportunities while strategically driving leads to closure. · Enhance revenue & increase accounts through direct sales to medium & large businesses to meet or exceed plan levels. · Manage customer relationships by resolving complaints, planning training services, securing information on customer specifications, & monitoring customer preferences to focus sales… Show more · Sale of video intercom solutions for access control to new & existing accounts.· Identify, qualify, & build opportunities while strategically driving leads to closure. · Enhance revenue & increase accounts through direct sales to medium & large businesses to meet or exceed plan levels. · Manage customer relationships by resolving complaints, planning training services, securing information on customer specifications, & monitoring customer preferences to focus sales efforts.· Identify & develop key partnerships with local organizations critical to the success of reaching sales goals in the targeted market. · Record & maintain the Regional Manager database for all account activities. · Determine dealer/installer discount rates & coordinate activities involving sales of manufactured products & integration services.· Represent the organization at trade association meetings to promote products, to customers, & to other external sources. Show less

· Selected by COO to design and lead client projects based on solid project-management and design engineering success.· Identified market opportunities, assembled sales and engineering teams, to build client portfolios and issue unmatched network infrastructure designs.· Developed and maintained client relationships for major customers. Clients include Verizon, The Comcast Center (Philadelphia’s tallest skyscraper), The Ritz Carlton Residences (Inner Harbor Baltimore, & North… Show more · Selected by COO to design and lead client projects based on solid project-management and design engineering success.· Identified market opportunities, assembled sales and engineering teams, to build client portfolios and issue unmatched network infrastructure designs.· Developed and maintained client relationships for major customers. Clients include Verizon, The Comcast Center (Philadelphia’s tallest skyscraper), The Ritz Carlton Residences (Inner Harbor Baltimore, & North Hills Long Island), and The Riverhouse at Rockefeller Park (a “green” luxury condominium).· Lead Engineer on RFP technical strategies for securing Verizon’s approved vendor status.· Developed detailed property survey designs and solutions for the Verizon FIOS service (Initial deployment Mid-Atlantic Region).· Prepared proposal assembly, schedule in person presentations with schematic designs to convey low cost network infrastructures to clients.· Directed, developed, and implemented procedures for installation of low-voltage infrastructures including designs and operations.· Designed and instituted all technical documentation and engineering for the integration of communication, security, and audio/visual systems.· Negotiate price points on equipment with vendors, and research new equipment.· Managed activities of design engineers and installation teams specific to each project undertaken by the organization.· Ensured revenue growth by prospecting new business through research and sales support. Show less

· Installation & configuration of Passport routers on Frame Relay networks.

· Spearheaded development of all published documentation as well as installation, turn-up, and training manuals for AT&T and Lucent on the following: (1) xDSL documentation including Test, Turn-up, Space, and Power instructions. (2) Power Reduction templates returning excess power to LEC in order to reduce AT&T’s operating expenses.· Developed a comprehensive project plan to support ACS Installation and De-Installation projects, logical database equipment build, and… Show more · Spearheaded development of all published documentation as well as installation, turn-up, and training manuals for AT&T and Lucent on the following: (1) xDSL documentation including Test, Turn-up, Space, and Power instructions. (2) Power Reduction templates returning excess power to LEC in order to reduce AT&T’s operating expenses.· Developed a comprehensive project plan to support ACS Installation and De-Installation projects, logical database equipment build, and maintenance.· Supported business strategies and objectives by assisting the Network Control Center and installation team with on-site and remote Tier 2/Tier 3 support during the implementation of xDSL/Voice Gateway Network and activation of new LSOs. · Identified proper Rate Center locations supporting 911service using UNE-L, UNE-P, and VoIP service (Initial deployment North East Region).· Optimized performance measurement by ensuring successful migration of legacy systems into AT&T’s primary database.· Developed and maintained relationships as key contact with technology lab and various vendors regarding fault isolation, network design issues, material tracking and delivery, and system maintenance.· Developed needs-assessment and developmental training to local city operations and Network Control Center staff through seminars on DSL service.· Developed department’s budget, bill of material, and reviews through periodic budget assessments. Show less

· Managed all daily activities and outages.· Maintained working relationships as the key contact with all “Local Exchange Carrier’s” upper management for resolution of all network outages.· Authorized and schedule all field maintenance work.· Evaluated staff’s technical abilities and schedule necessary training classes.· Balanced department’s budget and record all departmental expenses.· Manage staff attendance, scheduling, overtime, interviews of… Show more · Managed all daily activities and outages.· Maintained working relationships as the key contact with all “Local Exchange Carrier’s” upper management for resolution of all network outages.· Authorized and schedule all field maintenance work.· Evaluated staff’s technical abilities and schedule necessary training classes.· Balanced department’s budget and record all departmental expenses.· Manage staff attendance, scheduling, overtime, interviews of potential new hires, and the overall working environment for current staff. Show less

· Monitored network alarms proactively for the internal LAN and various intra-city and inter-city customer WAN’s through SNMP/HP Openview.· Installed, provisioned, monitored, and troubleshoot ATM, Frame Relay switches, routers, bridges, and edge devices on the TCG network infrastructure.· Provided technical support and quality assurance to field personnel and clients during circuit activation and fault isolations.· Maintained working relationships as key contact for… Show more · Monitored network alarms proactively for the internal LAN and various intra-city and inter-city customer WAN’s through SNMP/HP Openview.· Installed, provisioned, monitored, and troubleshoot ATM, Frame Relay switches, routers, bridges, and edge devices on the TCG network infrastructure.· Provided technical support and quality assurance to field personnel and clients during circuit activation and fault isolations.· Maintained working relationships as key contact for vendors (Cisco, Fore, Ascend, and Xylan) for fault isolation, network design issues, and system maintenance. · Developed all network design schematics to assist in troubleshooting and installations.· Orchestrated and maintained a customer circuit-tracking database using MS-Access resulting in significantly improved organizational operating procedures and meantime of repair for network outage quantities.· Selected by Network Operations Division Manager to spearhead the ALS DSL trial on implementation, configuration, maintenance, and documentation. Show less