Michael J. Cion

Michael J. Cion Email and Phone Number

Senior Customer Service Representative @ Zep Inc.
atlanta, georgia, united states
Michael J. Cion's Location
Dorval, Quebec, Canada, Canada
Michael J. Cion's Contact Details

Michael J. Cion work email

Michael J. Cion personal email

n/a
About Michael J. Cion

Michael J. Cion is a Senior Customer Service Representative at Zep Inc.. He possess expertise in outlook, microsoft excel, microsoft word, sap, forecasting and 16 more skills. He is proficient in English, French and Ukrainian.

Michael J. Cion's Current Company Details
Zep Inc.

Zep Inc.

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Senior Customer Service Representative
atlanta, georgia, united states
Website:
zepinc.com
Employees:
1272
Michael J. Cion Work Experience Details
  • Zep Inc.
    Senior Customer Service Representative
    Zep Inc. 1984 - Present
    To provide excellent Customer Service to our internal and external Customers and to serve as the go to person for order problem resolution. Servicing our Canadian and United Sates customersDuties & Responsibilities:- Answer all incoming telephone, email and fax request including checking stock, placing orders and providing pricing.- Meet or exceed customer's expectations at all times by resolving issues in a timely and professional manner.- Utilize all training tools provided (product knowledge, training, literature, videos).- Ensure all orders are entered accurately and provide confirmation to customers where applicable.- Entering all credit memo into the system for Zep Nass- Monitoring all Rona/Lowe’s order from entering into our system until they are fully shipped to the various stores.- Working USA Amazon, one weekend a month, monitoring the message box and replying to the customer’s inquiries, in a timely manner.Providing our Sales Force with valueable, and specialized reports concerning their business. Providing our Sales Force with technical support for their order processing system, a web based program called myportal.

Michael J. Cion Skills

Outlook Microsoft Excel Microsoft Word Sap Forecasting Inventory Management Leadership Logistics Marketing Negotiation Account Management Microsoft Office Process Improvement Sales Sales Management Sales Operations Strategic Planning Team Building Teamwork Training Business Process Improvement

Michael J. Cion Education Details

Frequently Asked Questions about Michael J. Cion

What company does Michael J. Cion work for?

Michael J. Cion works for Zep Inc.

What is Michael J. Cion's role at the current company?

Michael J. Cion's current role is Senior Customer Service Representative.

What is Michael J. Cion's email address?

Michael J. Cion's email address is mi****@****zep.com

What schools did Michael J. Cion attend?

Michael J. Cion attended Concordia University, Dawson College, Mgr. Harold Doran High School.

What skills is Michael J. Cion known for?

Michael J. Cion has skills like Outlook, Microsoft Excel, Microsoft Word, Sap, Forecasting, Inventory Management, Leadership, Logistics, Marketing, Negotiation, Account Management, Microsoft Office.

Who are Michael J. Cion's colleagues?

Michael J. Cion's colleagues are Ryan Carpendro, Corrin Stapleton, Dave Spiegel, Russ Stupps, James Armstead, Dave Mowen, Aaron Woodcock.

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