Focusing on Business Process Improvement and Software use/integration. Semi-retired consultant.Led large-scale, complex IT projects from concept to completion, increasing systems functionality, reliability and performance while reducing costs for Ahold, Giant Food and others. Accrued significant experience in high-performance computing program and project management, delivering results on time and within budget, consistently exceeding customer requirements. •Business Impact Analysis – Initiated development of a financial modeling template for project proposals, using EVA, adopted as a benchmarking tool for a Fortune 500 company. •Needs Analysis and Deployment- Deployed store intranet to 1350 sites and six operating companies. •Customer Facing Systems and Point of contact efficiency - Led selection process for retail prescription fill system, then managed integration and deployment to 145 food/pharmacy stores, while concurrently developing software and implementing a Pharmacy Call Center pilot, linking telephony and store Rx database.•Business Process Engineering- Led design, and deployment a Computer Assisted Ordering system for 550 stores (US operating units). Greatly improved the in stock results, while reducing inventory costs. Annual savings are estimated at $10 million.•Creativity- Created a concept that allowed brands to be promoted as double credit participant/partners with Giant. This effort increased the prior program by 70%.•Organizational Effectiveness - Co-developed the standards for Field Support at Giant, as well as defined the concepts of 1st level, 2nd level and 3rd level support for the companySpecialties: Business Process Re-engineering, project management, change management, technology architect, systems strategist.