• In cooperation with leadership from across the company and its business units across the globe, work to manage the immediate response to and impact of COVID-19, including preparing policies and response plans, advising on process issues, and instituting a global process for the intake and management of COVID-19 cases in the workplace.• Working with the larger Business Resilience groups across WarnerMedia, produce advisory and situational awareness bulletins for dissemination to executives and other senior leaders advising on critical incidents and their impact to the company.• Led development of and implemented an incident reporting and dashboarding program for the Global Security organization, using the Fusion Risk Management platform. Successfully trained users and onboarded a product support and change management process. • Rolled out a crisis management and emergency response program across the company, implementing a response framework for WarnerMedia and its subordinate business units following major restructuring.• Provide direct support for local points of contact and designated crisis management leaders including during incidents as well as for regular situational awareness and information sharing.• Manage the development of a geospatially oriented situational awareness platform to provide rapid and digestible information on the location and impact of key physical incidents.• Advise on key health and safety issues related to the deployment of News and Sports correspondents to high risk areas in cooperation with the international security team.• Provide guidance and advice on risk hazard analysis in at risk offices, assisting local bureaus in identifying key physical risks and preparing plans to address these within an all hazards framework.

• Managed a comprehensive Business Continuity and Crisis Management program for a global law firm.• Implemented, maintained and coordinated crisis management and business continuity program across multiple locations, including development and implementation of policies, procedures and guidelines.• Spearheaded an information sharing and situational awareness process, identifying key stakeholders, an escalation process, and regular reviews with Firm leadership.• Introduced an enterprise-wide exercise strategy, delivered tailored tabletop and functional exercises to all levels of management.• Instituted incident and crisis management procedures across the Firm’s footprint, including a regular After Action Review process involving Firm leadership.• Identified key stakeholders involved in incident management across the Firm at all levels of management, working to build a cohesive approach to incident management across all interests across the Firm.• Implemented a comprehensive risk mitigation strategy, created and conducted assessments, presenting findings, and recommending mitigation strategies to leadership.• Administered the Firm’s Public Access Defibrillation and first aid programs, among other workplace safety and emergency response initiatives.

• Provided leadership and subject matter expertise during domestic and international incidents, working with regional and divisional leads to determine priorities and execute an effective and timely response to various crises.• Gathered and disseminated intelligence on high-risk events, groups, and individuals posing a risk to Time Warner operations globally.• Supported Associate Director, Business Continuity and Crisis Management in the development and updating of existing and new Business Continuity Plans.• Interfaced regularly with mid-level management to conduct Business Impact Analyses within the Fusion business continuity planning tool.• Managed mass notification data, procedures, and training initiatives for the rapid and accurate dissemination of critical emergency information to employees across the globe.• Partnered with senior Security, Business Continuity, and Crisis Management leadership at divisions to plan for and organize response to crises across the Time Warner global footprint.• Conducted thorough risk assessments, and maintain 24/7 awareness of local risks to ensure continuing safety of traveling C-level executives from Time Warner Corporate and Home Box Office.• Conducted due diligence investigations on individuals and groups using a suite of applications and services supporting open source intelligence gathering.• Worked with Corporate Global IT Security to conduct Business Continuity/Disaster Recovery oriented vendor reviews for high priority external dependencies.• Assisted in developing new physical security risk survey for use by enterprise physical security personnel, working closely with senior management at the divisional level.

• Supported the Corporate Security and Resiliency Team during Incident Management Center activations through provision of accurate and thoroughly analyzed information. • Supported senior-level decision making through reporting, analysis, and provision of spatially referenced products during incidents and disasters.• Researched major natural disasters and disruptive events across the United States with potential to impact Fannie Mae offices, property, and mortgages.• Remained abreast of emerging and active disruptions to determine impact to Fannie Mae corporate sites and staff across the nation.• Supported Business Continuity Plan owners and management by providing policy feedback and knowledge of Fannie Mae’s Business Continuity Planning.• Acted as an administrator for Everbridge mass notification system.• Utilized social media to provide intelligence reports on risks to reputation, corporate property, and business operations using a variety of monitoring techniques.• Determined impact of natural disasters to Fannie Mae properties utilizing a combination of geospatial information systems platforms, including ArcMap and Google Earth. • Studied after action reports and empirical data gathered from past emergency training exercises to facilitate more effective future training sessions.

• Maintained constant awareness of University footprint, facilitating tailored delivery of the emergency management program to individual departments and affiliated organizations.• Developed, compiled, organized, and distributed Incident Action Plans for University events to internal and external stakeholders.• Served as a member of the University’s International Travel Safety Committee.• Oversaw audit of Comprehensive Emergency Management Plan according to Emergency Accreditation Program, overseeing alterations to program procedures following the audit.• Coordinated with campus departments to create comprehensive and thoroughly reviewed annexes to the Comprehensive Emergency Management Plan.• Facilitated, organized, and delivered crisis management trainings and exercises to the Campus Incident Management Team.• Managed departmental information sources, including physical and Internet publications, and social media pages.• Provided training on a variety of topics, including mass notification systems, the campus emergency response framework, and best practices for workplace preparedness.• Maintained liaisons with local and regional partners, including SUNY Administration, state, and county officials.• Coordinated University wide Continuity of Operations Planning.

• Managed all operations of a 501(c)(3) Not-For-Profit student-run, Advanced Life Support ambulance agency.• Directly supervised eight subordinate agency officers, served as the chairperson of the corporation’s board of directors, and oversaw a membership of 120 students, alumni, and community members. • Formed and maintained interagency liaisons and working relationships with regional collegiate Emergency Medical Services agencies and municipal emergency services departments.• Evaluated and enhanced strategic purchasing, including securing an additional $33,000 annual funding for capital acquisitions.• Worked to increase the involvement and hiring of underrepresented minorities through increasing diversity awareness on an organizational level.• Updated and reorganized hiring practices to include the development and implementation of a written policy utilizing input from internal and external stakeholders.• Developed strategies for training and implementation of newly introduced policies and procedures to committees and individual staff officers.Deputy Director (May 2014 – May 2015)• Created and updated annual budget of $203,000, and secured $26,000 additional annual funds.• Produced and evaluated the effectiveness of Ebola preparedness policies and trainings for providers, utilizing input from state and municipal authorities.• Organized and led the preparation of the annual budget, coordinating with internal audit and budget committees.• Prepared proposals, quotes, and determined agency purchasing requirements, working with vendors and the Financial Coordinator to ensure responsible, precise purchasing.Financial Coordinator (January – May 2014)• Evaluated quotes and negotiated technical issues for capital purchases totaling $120,000.• Verified invoices, contractor and vendor performance, and reviewed contract claims.• Served as chairman of the audit committee, identifying financial inefficiencies for the following fiscal year.