Michael Triola Email & Phone Number

New York, United States

An administrative role at Madison Square Garden tasked with maintaining and logging the flow and activity of an event. Responsible for the following - • Communicating the progress of each event to all staff from the opening of doors until staff dismissal. • Representing Guest Services within the venue Joint Security Operation Center, corresponding with all event relevant departments, finishing guiding ingress and egress of over 18,000 guests of the arena. • Keep logs of all radio communications made across departments throughout the venue. • Staff and manager help desk operations consisting of answering phones, providing information and assistance, and keeping logs of all seat changes and guest issues. • Creating, filing out, and processing the Guest Services event payroll used to maintain the budget. • Filing and scanning all relevant event documents. • Counting up the total attendance from each entry point into the building to be used for ingress analytics.

New York, United States

A position to fill functions needed for Madison Square Garden. Staffing help desks, giving directions, maintaining devices used by staff, and acting as a liaison between departments.

Freelance audio-visual technician and production work. Some of the jobs I've been hired on for include the following:- Office administration (scheduling, answering phones, filling out spreadsheets, working in Microsoft office, filing paperwork)-Setting up sound equipment such as mixers, monitors, microphones, and musical instruments.- Work as a camera setup and assist.- Coordinating staff during a live event.- Editing audio and video footage.- Field recording.- Guest check in and assistance.- Property management (Being the onsite contact for a film/photo crew)