Michael Wood work email
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Michael Wood personal email
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✪ VALUED EXPERTISEAs a strategic business leader with an operations and innovation driven mindset, I transform operations and business models to surpass growth and revenue goals. I leverage my business and technology expertise to fuel continuous performance improvement with decisive leadership, capturing emerging market opportunities and steering the development and launch of products to strengthen competitive market positioning.My history demonstrates success leading digital transformations, delivering synergistic solutions, transforming business models, and building elite teams and infrastructures to capitalize on key business drivers while fostering crucial relationships to deliver value.With a background delivering results across the healthcare services, consulting, and public sectors, I have been branded as an expansion and growth strategist, capable of creating business solutions to maximize revenue-generating opportunities.✪ CAREER CAPSTONES➠ Ignited unprecedented revenue growth at InsightIn Health in 3 years to achieve $12M series A funding round.➠ Key player in winning an RFP to provide a strategic solution for Model of Care (MOD) workflow.➠ Grew production 15% and sharpened delivery consistency by reinventing EDMC’s marketing department, including overhauling operational delivery model.➠ Captured $150M in savings following a 33% cut in resources; spearheaded the 1st comprehensive reengineering of deliverables in 50 years and reorganization of internal communications for Dept. of Public Work & Pensions.✪ WHAT OTHERS ARE SAYING“Michael is an outstanding organizational change leader and program manager. He has the unique ability to take a disorganized department and quickly identify strengths and weaknesses that he translates into process improvements and efficiencies.”“Michael sees connections, ways to regroup and interpret things, like a true analytical and logical thinker, while never losing sight of the human aspects in change management. He does so with a unique blend of creative thinking, strategic leadership, sharp sense of humor, and British charm.”✪ AREAS OF EXCELLENCE◉ Benchmarks & KPIs◉ Business Model Development◉ Change Management◉ Corporate Strategy◉ Healthcare Industry Expertise◉ Operational Governance◉ Organizational Transformation◉ Partner & Stakeholder Relations◉ Process & Performance Improvement◉ Product Development & Launch◉ Project & Program Management◉ Revenue Generation & Cost Control◉ Strategic Business Planning◉ Team Leadership & Employee Engagement◉ Technology Innovation
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Senior ManagerProsphire Aug 2023 - Aug 2024Pittsburgh, Pa, Us -
Vice PresidentNationsbenefits Nov 2021 - 2023Plantation, Florida, Us◆ 𝗦𝗖𝗢𝗣𝗘: Governed the launch and commercialization of a multi-year transportation benefit solution spanning numerous geographies and consumers within healthcare while leading the process and operational strategy.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➠ Architected the design and implementation of a transportation benefit, bringing an MVP to market in <6 months; established team, vendors, quality control, systems/processes integration, and fast-tracked supports.➠ Fueled continuous improvement initiatives with a change management operating model, partnering cross-departmentally to determine processes and KPIs to provide data-driven decision-making. -
Chief Strategy OfficerInsightin | Health Apr 2017 - Dec 2021Baltimore, Maryland, Us◆ 𝗦𝗖𝗢𝗣𝗘: Sought after for new company—2nd hire—to direct and advise on strategy, operations, and product development while creating organizational infrastructure. Defined and communicated updates, including KPIs on strategic outcomes.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➠ Injected $1.3M in net profit and 3.6K new members enrolled with customized campaigns, which bolstered competitive positioning.➠ Captured $4M in contract revenue by launching an incentive solution for health plans, increasing quality scores and capturing a multi-year contract with a top health plan. -
Senior Program ManagerHighmark 2014 - 2017Pittsburgh, Pennsylvania, Us◆ 𝗦𝗖𝗢𝗣𝗘: Recruited to lead member-facing programs while serving as a key player on the senior markets Medicare stars team. Fueled achievement of a minimum 4-star rating for Highmark Medicare Advantage plans.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➠ Pioneered a member rewards program, steering design, IT tool design, and marketing/branding for 300K+ members to incentivize preventive healthcare measures.➠ Earned a minimum 4-star rating for 3 Medicare Advantage plans, capturing the max. rebate of ~$150M from CMS. -
Manager, Project Management, Change & OperationsEdmc 2010 - 2014Pittsburgh, Pa, Us◆ 𝗦𝗖𝗢𝗣𝗘: Rapidly promoted to spearhead an operational transformation, directing the reengineering of systems and processes to increase performance by a comprehensive overhaul of key business programs.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➠ Turned around an underperforming (inherited) business unit, boosting performance 30% and customer satisfaction to 95%+, while bolstering employee engagement and reducing attrition.➠ Saved $1.5M in YoY costs, 30% in resource needs, and increased performance 15% by launching a centralized operations team to direct initiatives.➠ As Agile Project Manager, implemented new governance system, including health checks and performing project reviews, increasing confidence in deliverables.Early Career Success: Developed a solid foundation as MANAGER OF TALENT & ORGANIZATIONAL PERFORMANCE for Accenture (2007-2008); CONSULTANT SPECIALIST at Electronic Data Systems (2007); MANAGER OF BUSINESS TRANSFORMATION, SENIOR BUSINESS ANALYST, POLICY & PROCESS DESIGN MANAGER, and TEAM LEAD at Department of Work and Pensions (1991-2007).
Michael Wood Skills
Michael Wood Education Details
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University Of YorkPublic Service Management & Social Security -
University Of Pittsburgh Katz Graduate School Of BusinessProject Management -
Information Systems Examination BoardBusiness Systems Information & Business Analysis -
Professional Development
Frequently Asked Questions about Michael Wood
What is Michael Wood's role at the current company?
Michael Wood's current role is Organizational Transformation & Operational Governance ➠ Technology Innovation ➠ Program & Project Development ➠ Optimization ➠ Healthcare MA Stars➠ Continuous Improvement➠ Executive Visibility➠ Developing Leaders.
What is Michael Wood's email address?
Michael Wood's email address is mw****@****its.com
What schools did Michael Wood attend?
Michael Wood attended University Of York, University Of Pittsburgh Katz Graduate School Of Business, Information Systems Examination Board, Professional Development.
What skills is Michael Wood known for?
Michael Wood has skills like Management, Change Management, Project Management, Program Management, Business Analysis, Leadership, Process Improvement, Project Delivery, Business Process Mapping, Project Planning, Business Transformation, Analysis.
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